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Shangri-La Hotel,Suzhou

168 Ta yuan RoadView Map
4.5/5 - Excellent
(722 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Shangri-La Hotel,Suzhou

#5 of 1,403 hotels in Suzhou (722 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4)

Rooms (4.5)

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Consistently great.

by CaseyfromBoston on 24 Jan 2017 (Business Traveller)

Really nice--greatly improved experience compared to my stay two years ago. Service here is fantastic; people in every corner of the hotel are uniformly pleasant and helpful. Room temperature was completely comfortable and controllable. Housekeeping service was fantastic, unobtrusive, and very respectful of guest preferences. Restaurant and event catering services are very well done. Breakfast and lunch buffets in Cafe Soo (I didn't try dinner there) are very impressive--great variety, consist...
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Business trip to Suzhou

by Jtan8992 on 06 Jan 2017 (Business Traveller)

Bit disappointed to note the poor English level of the Front Desk staff. They were obviously overwhelmed by a rowdy group domestic MICE guests who swarmed the Front Desk. Dinner at the Shang Palace was also disappointing. We were served with a chipped glass wine decanter, and despite us telling them about it, staff continued to use it.

One of the Best Hotel options available

by Avy1980 on 05 Jan 2017

It is the best hotel I have stayed in. Have been there may times (more than 5 times during last 5 years) & never faced a single issue about food, service, room cleaning, view. The place is conveniently located in Suzhou. Walking distance from Tesco & many option to Eat out as well as inside the hotel.

Very Good Breakfast

by DavidYangHIT on 17 Dec 2016 (Business Traveller)

I always stay at this hotel while I visit Suzhou. Almost all the staffs are very friendly and very helpful. For example, the chef at noodle stand, Miss Lina Lee (Li?) even remember what I like and sometimes she would cook special meals which is not included in the standard breakfast offering for me to taste. The manager, Vicky who can memorize my last name despite I do not visit the hotel for the last 6 months. This hotel offers the best breakfast I have ever experienced in the Shangri-la group...
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Nice Place away from Home

by dwiseman45 on 15 Dec 2016 (Business Traveller)

I love Staying at the Shangri-La in Suzhou because of the comforts of home as well the location has a lot to offer with near by parks and recreation, many places to eat near by for a change of taste. Also a short walk gets you to a very nice mall and grocery store as well with many shops to keep you busy.
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Hotel Location

Address

168 Ta yuan Road

Suzhou, Jiangsu, China

About Shangri-La Hotel,Suzhou

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed