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Sheraton Indianapolis Hotel at Keystone Crossing

8787 Keystone CrossingView Map
4/5 - Good
(833 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Sheraton Indianapolis Hotel at Keystone Crossing

#17 of 178 hotels in Indianapolis (833 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4.5)

Rooms (4)

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Great Stay

by Martin B on 24 Jan 2017 (Business Traveller)

The hotel is a little older but has been well kept. The room had a king size bed and a pull out sofa bed. The room is a nice size until you need to use the sofa bed. When the sofa bed is out it is over to the king size bed and leaves no room to walk around ether bed. But still manageable. The room was clean and quite. The staff was great and meet all are needs. There is a restaurant in the hotel and room service. There is free covered parking in the attached parking garage with access to ...
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Worst hotel

by G V on 23 Jan 2017 (Family Traveller)

Worst hotel experience! Pool was not heated and freezing. Had to request fridge for the room. Put us in the wrong room with burns on the couch. Staff was rushing us during breakfast so they could clean. Shower handle came off. Shower was either scalding or cold. Had to pay for wifi. When mentioned the problems nobody in management cared. Will never go back. Not the relaxing vacation we planned.

Horrible experience

by Jared V on 23 Jan 2017 (Family Traveller)

So, after looking around for hotel accommodations in Indianapolis, I chose the Sheraton at Keystone Crossing for our visit. It is rated 4 star... this place is horrible! The room we booked on Hotels.com was not available so they had to move us. My wife calls me while I am parking. Our beds were not what we reserved and the pullout that was in that room had a burn hole in it my daughter found right away. They immediately moved us... We took our daughter to the pool (the artic circle), seriously ...
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Excellent hotel and location

by John U on 22 Jan 2017 (Family Traveller)

Have stayed at this hotel on several occasions and it has never disappointed. Great location, clean with great service and an attached parking garage. Will definitely be staying here again on my next trip through the area.

Great rooms, friendly staff - easy stopover

by TeeKayz on 16 Jan 2017 (Business Traveller)

I stay at this hotel twice a year en route (and back) to a business conference in Missouri. I really appreciate how close it is to the interstate, and how kind the staff are as I roll in late and just want to get to my room. There is convenient shopping and restaurants nearby. Their Club Lounge is well appointed and has great food. Comfy beds make for a great nights' sleep!

Hotel Location


8787 Keystone Crossing

Indianapolis, Indiana, United States

About Sheraton Indianapolis Hotel at Keystone Crossing



Bar and lounge
Business center
Handicapped accessible
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Safe deposit box
News stand
Atm cash machine
Cable satellite tv
Coffee maker
Hair dryer
Pets allowed