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Sheraton Phoenix Airport Hotel Tempe , Phoenix

1600 South 52nd StreetView Map
3.5/5 - Average
(518 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Sheraton Phoenix Airport Hotel Tempe Review and Rating

#35 of 48 hotels in Tempe (518 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4)

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An average hotel stay

by travelfam7700 on 22 Jan 2017 (Couple Traveller)

We were put up at this hotel due to American Airlines (horrible customer service experience by that airline). The hotel is clean and the bed was super comfortable. The front desk staff were friendly and fixed something at their own expense that American Airlines messed up. The breakfast buffet is horrible, and insanely priced for what you get. The water pressure is terrible in the shower.

Really Great Service

by nubianredz on 10 Jan 2017 (Business Traveller)

This property is a nice clean Hotel up-to-date amenities and absolutely outstanding customer service. From the time you check in until the time you check out you are greeted by name at the front desk and asked how your day was. Before staying here I mostly stayed at Hilton properties, but the service at this hotel prompted me to give Starwood a try again. I would recommend this location.

Great hotel and location!

by ABCCamps on 03 Jan 2017 (Business Traveller)

The staff at the Sheraton Airport Hotel Tempe is outstanding. They are always helpful and look for ways to make our stay better. We have an annual event and look forward to the hospitality they extend us and our team participants each December. We wouldn't want to stay anywhere else. Even though the word 'Airport' is in the name, it is only close to the airport, not right next to it. We'll be back!

Extremely rude and argumentative

by cubana2016 on 31 Dec 2016 (Business Traveller)

Unfortunately, my company chose this hotel so I am in a bind and unable to stay anywhere else tonight, as the front desk clerk Ted was curt and unhelpful. Instead of taking responsibility for his airport shuttles tardiness and paying for a cab for me and my colleagues he tried to blame us, the customers for the delay. It's sad to see that when you are on a corporate account they don't care about your business. My recommendation would be stay somewhere else if you want customer service that value...
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Meh - even for transit purposes

by Michael Y on 30 Dec 2016 (Family Traveller)

Close proximity to airport and clean, functional rooms are the best things I can say about the property. Check in is tedious as we were stuck behind a bunch of pilots and flight attendants who clearly stay here often for work. And then to watch the pilots come back and say their keys didn't work or someone was already in their room while I was still waiting in line was pure comedy. Water pressure is weak or on flow control for conservation purposes - hard to work up strong lather. Shuttle driver...
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Sheraton Phoenix Airport Hotel Tempe Address

Address

1600 South 52nd Street

Phoenix, Arizona, United States

About Sheraton Phoenix Airport Hotel Tempe

CHECK IN 12:00 PM
CHECK OUT 3:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Safe deposit box
News stand
Atm cash machine
Pets allowed