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Shilo Inn & Suites - Helena , Helena

2020 Prospect AveView Map
3/5 - Average
(100 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Shilo Inn & Suites - Helena Review and Rating

#19 of 21 hotels in Helena (100 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (3.5)

Rooms (3)

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by Alisha D on 15 Jan 2017 (Family Traveller)

Arrived for check in only to discover the pool was closed for repairs, which is one of the reasons we chose to book here; my son was super disappointed. Also, we were given ONE metal key for the room. When we got into the space we discovered crumbs in one of the beds, someone else's hair on the pillows, very badly stained linens (so gross!), stained upholstery on the chairs and the room smelled bad and didn't seem like that it had been properly cleaned in quite some time. Very old carpeting, bed...
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Not very nice.

by 988montana2000 on 27 Oct 2016 (Business Traveller)

From the outside it's a nice looking place with signs proclaiming Affordable Excellence. Affordable? Yes. Excellent? No. Upon entering my room it smelled like someone had smoked in it. The burn marks in the bedspread verified that. The room was horribly outdated with wrinkles in the carpet, but the bed and bathroom was very clean so I stayed. The longer I was in the room the more dirty stuff I found. Trash behind the TV, dust on most everything, gross stains on the upholstery. I made ...
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A travelers rest

by Gonesouthagain on 19 Oct 2016 (Couple Traveller)

We arrived at 4 (checkin time) much earlier than we expected, to a just about empty parking lot, and wonder if we made a mistake. They had us blocked into a room that was not ready so just gave us one that was. It is dated but clean enough for a pleasant rest, and while convenient to I-15 and travellers services, we heard no freeway noise with our window open on the parking lot side. After dinner the lot was nearly full with license plates from far and wide, and no vacancy- so they have a value...
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Comfortable beds, but hotel desperately needs updates

by Heather B on 28 Sep 2016 (Business Traveller)

We recently stayed here for 4 nights. We chose this hotel because it was dog friendly and because we've stayed at Shilo's in the past with good experiences. This location was a huge disappointment. First and foremost the hotel still has metal keys to open the room doors and the exterior entrance doors. The carpets in the corridor hallways were filthy and stained and worn. The steam room didn't work and had a strong mildew/moldy smell (we allowed nearly 60 minutes for it to heat up and it never d...
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by Debbie C on 28 Aug 2016 (Couple Traveller)

We were here for one night. On arrival I was disappointed how close it was to the road. On entering our room we were both struck by the smell. It was musty and like someone had been smoking in there. The decor is quite dated but the room was clean. It's quite noisy there, you can hear people in the hallway, the traffic.. the air conditioning. I'm glad it's my last stay in a Shilo.

Shilo Inn & Suites - Helena Address


2020 Prospect Ave

Helena, Arkansas, United States

About Shilo Inn & Suites - Helena



Bar and lounge
Airport shuttle
Handicapped accessible
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
Sauna bath
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed