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Somerset Grand Hanoi

49 Hai Ba Trung Street, Hoan Kiem DistrictView Map
4.5/5 - Excellent
(570 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Somerset Grand Hanoi

#71 of 573 hotels in Hanoi (570 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Nice hotel, conveniently located.

by Yaman L on 28 Jan 2017

Walking distance to a lot of attractions within the city limits. The staff are friendly, the room we had was spacious enough for 3 people but it will be nice if it gets a little updating and thorough cleaning especially the carpet along the hallway.

Centrally located and good place to stay.

by Manchillu on 26 Jan 2017 (Friends Traveller)

The rooms were good, the breakfast was very good. The hotel is centrally located very near the shopping area (walking distance) and you could walk around and see parts of the old city. The wifi works well and they provide a good travel service at the front desk. You could leave behind your luggage in case you are going on a cruise.

Great hotel in central location

by Teresa S on 26 Jan 2017 (Friends Traveller)

Torn between rating of 3 or 4 rating because interior needs updating, especially bathrooms, lift, but overall leaning towards 4 because I enjoyed my stay very much. Great location, fantastic staff (especially Freddie, the hotel manager, who is incredibly patient, kind and professional), large rooms and fantastic breakfast.

Good location

by gabbyyuen on 26 Jan 2017

Conveniently located in the old quarters, this residence is quite literally in the middle of everything. We stayed in a two bedroom residence which was well equipped. A little run down but it has everything you need.

I was frustrated

by rkanj2016 on 25 Jan 2017 (Family Traveller)

Hello I booked at the Somerset Grand Hanoi, Since I was with family members I found t, why not stay in an apartment rather then split rooms at a hotel. The hotel was Ok, check in was average and our apartment was on the 20th floor. Shortly after we checked in for the 2 nights stay. I hear loud construction, I phoned the front desk who then informed me that they are installing a new elevator. This is a daily work from 9 am till 3 Pm with a break in between. Also we were on the 20th floor the t...
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Hotel Location

Address

49 Hai Ba Trung Street, Hoan Kiem District

Hanoi, Ha Nội, Vietnam

About Somerset Grand Hanoi

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed