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Southwest Inn

6855 Southwest FreewayView Map
2/5 - Poor
(36 reviews)

Why This Hotel?

Good Location

Room Type

Provider
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Review and Rating of Southwest Inn

#406 of 497 hotels in Houston (36 reviews)

Overall Rating (2)

Cleanliness (2.5)

Sleep Quality (3)

Value (2.5)

Service (2.5)

Location (2.5)

Rooms (2.5)

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Awful experience!

by Kacey G on 10 Nov 2015 (Business Traveller)

This place is truly awful! My air conditioner leaked for all 4 days of my stay, making the surrounding floor wet in my room. I didn't complain because I can deal with minor things like this. But then I noticed that they charged my card an extra $11 for a road, bridge, etc. city maintenance fee. What??!! I travel every month for work and I've never encountered this at a hotel. And the fact that they wouldn't verbally tell me this is astonishing. The final straw was when I called to ask about ...
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Dont go near!

by Annath1 on 14 Feb 2015

Unkept dirty looking. Breakfast was simple but ok. First room had a clogged toilet. Second very little water came from the shower and it was hard to get the shower going from the tub position. Appearently the owners care little for their guests.

Staff are not professional

by 361Kevin on 27 Sep 2014 (Family Traveller)

I had making hotel reservation but to be sure I called in over the phone and ask what if I stay additional night how much it would be and one of their staff told me would cost $55 if I decide to stay for additional night. But when check out, I just find out they charge me for $75 and request to talk to the owner of this hotel but no solution solved. He gave me a dirty look with angry look and said that there would be no way that it would cost me that low. I just bite the bullet and promise no...
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Worst. Ever.

by gregebarbslilwife on 11 Aug 2014

My husband chose to stay here for a business trip being that his business meeting was close. I know you get what you pay for, but come on! Is it expensive to at least be kind? The people at the front desk seemed as though they had much better things to do than deal with customers. I must say one of the cleaning ladies was nice. Breakfast though consisted of some lady starting at us as though we had broken some rule so I uncomfortably scurried my food down. I'd rate the over all cleanliness of t...
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Spiders in beds! Stay away!

by maloraza on 03 Aug 2014

This is a terrible hotel to stay at. I killed a spider in my bed yesterday night and as creeper out as I was I still have them the benefit of the doubt. Tonight while in bed. I killed a second spider and called room service right away only to get the exact same room across from me with no upgrade or compensation or even an apology. This place is disgusting. I am checking out first thing tomorrow. The shower barely works. It goes from hot to cold to hot in a span of 5 minutes so you have to keep...
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Hotel Location

Address

6855 Southwest Freeway

Houston, Texas, United States

About Southwest Inn

CHECK IN 7:00 PM
CHECK OUT 12:00 PM

Amenities

Amenities information not available.