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Splendid Star Suite Hotel

28 Au Trieu Street, Hoan Kiem DistrictView Map
5/5 - Excellent
(1638 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Splendid Star Suite Hotel

#29 of 573 hotels in Hanoi (1638 reviews)

Overall Rating (5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (5)

Location (4.5)

Rooms (4.5)

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Outstanding service with a smile

by glrennie on 25 Jan 2017 (Couple Traveller)

As many have said before, the service here truly is outstanding. The manager, ToTo, is charming and cannot do enough to help. We were able to leave our bags here while we went trekking in Sapa, and he even let us shower before our night train. The hotel is centrally located with nice, spacious rooms, but it is the management that sets it apart. Highly recommended for a stay in Hanoi.

Great place in the heart of Hanoi

by dharshr on 20 Jan 2017 (Couple Traveller)

We had a lovely stay at the Splendid Star Grand. The rooms were great, and the staff went above and beyond to make our visit as comfortable as possible. The location in great too - a 10 minute walk to the lake, beautiful St Joseph's cathedral next door and many great places to eat and shop nearby. The staff were amazing, giving us a map upon arrival and pointing out many places of interest. Great place and great people!

Exceptional service. Very comfortable stay.

by Kimlee M on 17 Jan 2017 (Friends Traveller)

Martin and his staff went beyond five star service, consistently checking if we were comfortable and offering help with anything. They offered great suggestions of what to do or where to eat which we took aboard and was thoroughly impressed with their suggestions each time. I realised that I had lost my passport on the plane and Martin and staff were incredibly helpful. They constantly called the airport to locate it and I am very grateful as it would've been very difficult otherwise as I could ...
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Best service of my trip so far!

by Kathrina P on 17 Jan 2017 (Friends Traveller)

Best part of this stay was definitely the service - the manager (Martin) was incredibly helpful, friendly, thoughtful and just really made the stay. He let us leave our stuff with him when we needed to go away to Sa Pa, come back and shower and use the wifi even though we were no longer staying with him. He suggested places for us to go, even walking us to buy jackets. We always felt welcome and comfortable here. Thanks for a great stay

great staff!

by Peter B on 17 Jan 2017 (Friends Traveller)

stayed at splendid star grand in ha noi and very good service! great food and coffee! the staff are very helpful and helped to plan trips during th day. accomodation was clean and comfortable and very good value
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Hotel Location

Address

28 Au Trieu Street, Hoan Kiem District

Hanoi, Ha Nội, Vietnam

About Splendid Star Suite Hotel

CHECK IN 2:00 PM
CHECK OUT 10:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Medical assistance
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed