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Sunmoon Resort

200 West Coast Highway, ScarboroughView Map
3.5/5 - Average
(274 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Sunmoon Resort

#2 of 6 hotels in Scarborough (274 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (4)

Rooms (3.5)

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Pleasant stay

by Ekaterina M on 26 Jan 2017

A good place to stay with a family. We had a 2BR apartment on 2 levels, separate main bedroom & a huge loft that can accommodate at least 5ppl but not all 2BR are like this one and we were very happy with what we got. On and off "boutique"/"resort" feeling throughout our stay: pond and fish are great, leafy surroundings are very nice, balcony and chairs are superb (beautiful ocean view), pool was a hit with us and the kids (good shape and depth and nice gazebos), daily room service was a...
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Expected better for the Price

by phill075942 on 25 Jan 2017 (Family Traveller)

A good stay at the Sunmoon but not what we were expecting with the name 'resort' and the room fee. On arrival the first disappointment was lack of lift to Level 3, followed by limited laundry facilities. The room was very dusty. The hotel is quite dated and facilities such as bar and restaurant only opened for very limited hours in the evening - even in peak season! While the reception and other staff were fantastic and very helpful, a range of problems occurred over the week stay including t...
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Great location; tired building

by julia_davenport on 25 Jan 2017 (Couple Traveller)

This hotel is one block back from the beautiful beach and it's close to cute cafes. Plenty of parking and only a short drive from the city. We stayed in a pretty spacious Delux Suite room and it was good value for the money. The staff are lovely and helpful and the pool area is pleasant. BUT... the food particularly buffet breakfast is very ordinary. Very. And the building itself is tired. The toilet roll holder in our bathroom was broken. One of the loungers by the pool was broken. Peeling p...
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Charged for mini bar which I didn't use, toilet constantly leaked, housekeeping was a bit up and down

by Traveloften108 on 23 Jan 2017 (Solo Traveller)

I stayed for 6 nights, toilet constantly leaked the whole time, amazed housekeeping didn't notice. But my absolute worst experience was on checkout. I travel a lot and had previously stayed at this place, and never have I had this happen. I was charged for items used from the mini bar which I didn't consume. When I disputed this I was told I obviously did as it was written in there notes, as I kept denying this I was told it would be taken out of my deposit. Whilst i was pretty much being called...
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Great Location!

by Melinda8448 on 17 Jan 2017 (Couple Traveller)

My husband and I stayed at the Sunmoon for one night to attend a nearby event. Sunny on reception was fantastic! I had a fast, friendly checkin and was given all the help and information I needed. We had booked a standard queen room for the night which included their full buffet breakfast...we knew we wouldn't be in our room much but on reflection I think paying that little extra to get a balcony would be worth it. Our room was clean, quiet and tidy but just needed a few finishing touches that ...
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Hotel Location

Address

200 West Coast Highway, Scarborough

les Escaldes, Parroquia d'Escaldes-Engordany, Andorra

About Sunmoon Resort

CHECK IN 2:00 PM
CHECK OUT 10:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Restaurant
Airport shuttle
Handicapped accessible
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
News stand
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Laundry