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Tokyu Stay Nishi Shinjuku

Shinjuku-ku, Nishishinjuku 5-9-8View Map
4/5 - Good
(221 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Tokyu Stay Nishi Shinjuku

#21 of 80 hotels in Shinjuku (221 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4)

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Great stay for solo traveller

by JungChao on 16 Jan 2017 (Solo Traveller)

I was staying for 2 days in January 2017. I've got a room on the 10th floor and it was small but cosy. The amenities was good as it even came with a washer/dryer combination (which was one of the reasons I stayed there after a 3 weeks trip in the rest of Japan). As I had quite a number of laundry to wash, the front desk staff was kind enough to provide me an additional packet of powder detergent which was a really kind gesture. The hotel is also conveniently located next to a McDonald's so you...
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Room smells URINE!

by July L on 01 Jan 2017 (Friends Traveller)

Just arrived Tokyo from Nagoya yesterday on New Year's Eve. Arrived early before checked in time so we just left our baggage at the hotel and went to shibuya waiting for countdown. When we came back at around 2am, just realized the blanket had a smell of Urine... we sprayed sanitizer and refresher to ease the smell...since we don't want to call housekeeping this late at night. They indicated there's no room cleaning the next day so we only asked them for new bedsheets and we will change it ours...
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Compact room with everything except wardrobe

by StefanieSeet on 27 Dec 2016 (Friends Traveller)

This hotel is more of a serviced apartment. We had a semi-double room because we booked it quite last minute and there were no twin rooms left. The room itself was very small and one of us had to open the luggage at the entrance while the other takes the space below the tv in front of the bed. There is only one small swivel chair so the other person will have to sit on the bed. The walkway to the bed from the entrance to the bed is so narrow only one person can walk through at any one time. Once...
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For budget travelers - good option

by RenatoCarneiro on 03 Dec 2016 (Couple Traveller)

The hotel is nestled in a very good location, where you can walk for some important attractions of Tokyo and coffee shop to have breakfast also. Also, there is a subway station near by. I just was unlucky that my room was the smallest category the hotel, and the hotel didn't have rooms above my category available for upgrade. So that, my stay was a little bit stressed because I was traveling with someone else and 4 luggages. But the hotel is very clean and the staff is nice. In case you want to ...
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NOT VERY CLEAN - needs updating

by Paavojohn on 27 Nov 2016 (Business Traveller)

This was a combination business/vacation for one week. I was in a double room for 3 days and then a single for the next 3. I try not to stay in the they same place every time I go to Tokyo but I have now learned my lesson. This place needs a thorough cleaning. The carpet was dirty and ripped in my first room, the carpet in the hallways are also very dirty. Worst of all was the Mildew in both bathrooms....unacceptable!

Hotel Location


Shinjuku-ku, Nishishinjuku 5-9-8

Tokyo, Tōkyō, Japan

About Tokyu Stay Nishi Shinjuku



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed