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UNIVERSAL RESORT

Yalong Bay NationalView Map
4/5 - Good
(632 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of UNIVERSAL RESORT

#205 of 1,314 hotels in Sanya (632 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4)

Rooms (4)

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PLEASE STAY AWAY!!

by hughs289 on 06 Jan 2016 (Couple Traveller)

The poorest hotel I have every stayed in. Period! You must book in advance. When we got there the room that we thought we booked was not available. Had to take other room, for more money! Without amenities that we paid for. Then next day to get what we thought we paid for, double the price. So stayed one night. Went to breakfast. Very busy.. Ok fine. Got a table, another young Chinese couple sat with us. They had same experience. Wanted to move to other hotel, or different ro...
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Beautiful hotel but very expensive

by Liya U on 15 Dec 2015 (Couple Traveller)

The only thing I loved about it-our view from the room- sea, lake and mountains view and it's stylish view. We didn't have a breakfast because it was very expensive so we needed to buy food in the grocery. The staff was unhelpful and frankly speaking not for the 5 star hotel. The water in swimming-pool was ok, but deep part of the swimming-pool is small. I will not recommend it. It's ok but not for leisure.

November is very comfy weather

by natalyia t on 24 Sep 2015 (Family Traveller)

was there with my mom, breakfast is typical chinese style,service same(((. just a plus of this hotel its just next to the beach and hotel stuff making sure you ll get place under umbrella . nice lake. terrible swimming pool but you can walk to hotel next to it and use their pool(which is very nice). during our stay is was some construction going on right on the beach side <so it was noisy all day long. Lets say if this hotel cost at least double less is ok,but for present price ,its just crazy t...
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Bad experience

by AgriWealth on 30 May 2015 (Couple Traveller)

Poor quality room, poor air conditioning poor service, glass sheds on floor, poor attitude from front desk woman. Hassle to change currency. Only $600 per day. If currency had any markings, like a pen mark, they rejected the currency. Advertising showed the rooms opening into the beach but the hotel was located 1 block back from the beach - I was unimpressed when we arrived to find we had to

Leisure

by Wayne J on 22 May 2015

The worst hotel experience in my life !!! Female front desk woman with really bad attitude. The hotel generally couldn't give any customer service whatsoever. False advertising from the beginning as regards position on the beach. Big hassle changing foreign currency. The air conditioning was non existent - I sweated all night with the air conditioning on the lowest setting !! Absolutely the most hopeless hotel I have ever stayed at - I am 56 years old and have travelled extensively in my life. T...
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Hotel Location

Address

Yalong Bay National

Sanya, Hainan, China

About UNIVERSAL RESORT

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Pool
Gym
Business center
Restaurant
Elevator lift
Reception 24 Hrs
Air conditioner
No smoking
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
News stand
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Laundry