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Westlake Hillview International Hotel

37, Lotus Pond RoadView Map
4/5 - Good
(93 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Westlake Hillview International Hotel

#1,264 of 2,315 hotels in Hangzhou (93 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4)

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Needs to modernize

by DJXuan on 07 Nov 2016 (Solo Traveller)

The hotel has two pavilions, and I stayed at the second one further up the hill, so I can only comment on the rooms there. PROs: Rooms are very spacious Rooms have balconies that open to the Hangzhou hillside, giving a pleasant ambience with views of nature. There are jacuzzi tubs in the rooms, and the bathrooms are huge with their own balconies. Relatively quiet. Beds are comfortable and I got a very nice night of rest. CONs: Rooms are a bit old. The jacuzzi tub is nice, but in serious need o...
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Bad on so many levels

by NeilCzarnecki on 11 Jun 2016 (Business Traveller)

There are so many things that were wrong with this hotel. Here's a quick summary: * no one spoke English * front desk did not know how to exchange money * rooms were blisteringly hot, and A/C was deficient * meeting room was even hotter * buffet breakfast was poor - one day coffee, but no cups - next day, cups, but no coffee - * lunches were worse - cold mushroom soup? really? * front façade and lobby were well maintained - nothing else was * both phones in my room had broken ...
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Not a good hotel, disappointing even for China

by kinggimped on 04 Sep 2015 (Friends Traveller)

The pictures look pretty good, don't they? Well, the photographer certainly earned his keep there, because unfortunately this hotel is pretty crappy. Even from the first impressions upon pulling up at the hotel, you can see it's a little dilapidated - it clearly hasn't been maintained too well. The promotional photos do this place a little too much justice, if you ask me. The staff are friendly enough but pretty incompetent. At least they were apologetic. There's a hive of activity behind the ...
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The ultimate horror hotel!

by Daphne O on 07 Nov 2014 (Business Traveller)

I had the unfortunate experience of staying at this hotel for 6 nights. Nothing worked - not phone,WiFi,TV,torch,room safe…… The room was in the VIP section in a building separate from the main one. The room was designated non-smoking but reeked of smoke and had not been dusted or cleaned properly. Towels were dirty,hot water tepid and English almost entirely unspoken. Whatever the event I hope to never have to experience this caliber of hotel again. Most guests I encountered expected a view of ...
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attending a Symposium & exposing

by ghbonu on 04 Nov 2014

nice rooms, not very clean. The whole building has muffy/smokey-air (ashtrays in the room). emptying bathtub leaks on bathroom floor. wifi most of the time too weak. cable mostly ok. we stayed 5 nights. the first 3 mornings i asked for a bowl and a spoon to put in the nice selection of cereals and used my pocket knife to spread the butter. day 4 and 5 I knew where to get them myself in the other room. the Western and Chinese buffet are extensive with good food, I only missed cold milk for the ce...
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Hotel Location


37, Lotus Pond Road

Hangzhou, Zhejiang, China

About Westlake Hillview International Hotel



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine