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XELENA DELUXE SUITES HOTEL

Rene Favaloro 3500View Map
4/5 - Good
(908 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of XELENA DELUXE SUITES HOTEL

#18 of 70 hotels in El Calafate (908 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4)

Rooms (4.5)

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Not recommended; certainly not a five star hotel.

by courtenay37 on 19 Jan 2017 (Couple Traveller)

We spent three nights at Xelena in a junior suite with a lake view while visiting nearby glaciers. The rooms are tired, the walls between rooms are paper-thin and the breakfasts are disappointing. While the hotel may tick the five star boxes (swimming pool, etc.), it's difficult to understand how it earned five stars. Influenced by TripAdvisor's negative reviews of the restaurant, we walked into town (40 minutes) each evening for dinner - alongside the lake that smelt of sewage - and found reaso...
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Average and NOT 5star

by Kriselda on 15 Jan 2017 (Family Traveller)

Nice location and we did have a pleasant view of the lake. Tired rooms, but the A/C worked well and the beds were comfortable. The bathroom had a few issues (old fashioned, small and tired) - the shower is in the bath, with a shower curtain and is incredibly narrow. The meant that the fabric from the curtain was difficult to not touch and that water did get onto the floor. For one shower, the water came up through the floor waste in the bathroom and flooded the floor ( I guess it couldn't...
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Stale rooms, needs revamping

by AGPO on 10 Jan 2017 (Family Traveller)

Stayed here for one night. Location is very nice and views are good. Rooms are very large but old and stale: worn carpet, decaying walls, tired decor. Bathroom has only a bathtub and a ridiculously small sink. Pool is small but nice. Breakfast is average. This is definitely not a 5-star hotel, it needs extensive revamping. From what I have seen, there are better options in El Calafate.

Definitely would not return

by Samba0397 on 09 Jan 2017 (Couple Traveller)

We were greeted by delightful and helpful front desk staff who spoke good English. Our room (junior suite ) was comfortable and had a good view of the lake but we might as well have been in a dormitory with the rest of the guests as every sound from the corridors (banging doors) and every sound from the rooms ( and bathrooms) can be heard. The reception area smells permanently of disinfectant which is offputting to arriving guests. The breakfast was adequate but, following other TripAdvisor r...
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Best swimming pool in my opinion

by Patrick L on 08 Jan 2017 (Solo Traveller)

Decent service with an extraordinary infinity pool. There is a lake view from the pool. Concierge was helpful in making dinner reservations for me when I was there. However, the hotel was a little understaffed when there are queues in front of the front desk. Other in-room meals were alright.
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Hotel Location

Address

Rene Favaloro 3500

El Calafate, Santa Cruz, Argentina

About XELENA DELUXE SUITES HOTEL

CHECK IN 2:00 PM
CHECK OUT 10:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Restaurant
Handicapped accessible
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
Sauna bath
News stand
Mini bar
Cable satellite tv
Hair dryer
Complimentary toiletries
Laundry