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Zanzibar Serena Inn

Kelele SquareView Map
4.5/5 - Excellent
(656 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Zanzibar Serena Inn

#8 of 33 hotels in Stone Town (656 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (5)

Rooms (4.5)

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Beautiful Property but poor service

by Mcarpmd on 16 Jan 2017 (Family Traveller)

Stepping into the beautiful lobby I was quite excited about this hotel. After waiting an hour for a room in the heat I was less impressed. Rooms are small and getting service around the pool was tough. Staff not very friendly.

Former glory

by sushiDarmstadt on 15 Jan 2017 (Family Traveller)

This hotel has seen better times but I found that's what made it charming. Located at the sea shore with nice view from patio, conveniently located and friendly, helpful staff. Rooms are small even though the furniture seems to be from colonial days.

Amazing staff, ambience - Paradise - Excellent Place to Stay

by 786Zeni on 13 Jan 2017 (Friends Traveller)

The hotel is located along the beach, we went for an evening meal and to listen to Tarabe Music - It was a wonderful experience. Had the grilled king fish - cooked to perfection with chips (chipsey). Simply exquisite!

Delightful staff

by k9todd on 12 Jan 2017 (Couple Traveller)

Spent two nights at the Serena mid way through our holiday. The staff here are delightful, friendly, efficient and go out of their way to make you feel welcome. We had a lovely room with a wrap around balcony and sea view. It's a bit small and the bathroom was tiny but expected in such a beautifully renovated old building. It's full of character which is probably the kindest thing to say. We only had breakfast at the hotel which was standard hotel breakfast buffet fair. Okay but nothing sp...
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Very good hotel, very pleasant stay

by Nyontravellers on 06 Jan 2017 (Family Traveller)

We stayed one night in the Zanzibar Serena hotel, after a short week in a resort to spend a day in town before departure. We saw some very critical reviews and were a bit scared, yet were pleasantly surprised. Great setting, very charming and pleasant staff. Had a good (not excellent) dinner in the beautiful restaurant. The hotel is a bit old indeed, yet the qualification charming / historic seems more justified tous than 'worn out'. All in all, whilst not perfect, we'd qualify the Serena Zanzib...
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Hotel Location

Address

Kelele Square

Zanzibar, Zanzibar Urban/West, Tanzania

About Zanzibar Serena Inn

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Concierge
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Conference room
Medical assistance
News stand
Mini bar
Cable satellite tv
Hair dryer
Laundry