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Zen Hotel

43 Quan Thanh Street, Ba DinhView Map
4/5 - Good
(41 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Zen Hotel

#390 of 573 hotels in Hanoi (41 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4)

Value (4)

Service (4.5)

Location (4)

Rooms (4)

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bad smell and dirty

by Quoc Le D on 16 Aug 2013 (Business Traveller)

We first booked two nights at this hotel on our business trip in Ha Noi, However, we decided to move too another hotel after one night. This hotel looked just perfect with its website pictures but it is incredibly bad in reality. The room is dirty and terrible smell that made us headache. Do not trust their website pics, which is completely untrue.

The most Hanoi-ing hotel in Vietnam!

by Truthinlove on 25 Aug 2012

We feel that this hotel should be avoided. We were disappointed by the overall presentation of the hotel, which showed sloppy workmanship and poor maintenance. During our four night stay we experienced immature staff, with a lack of local knowledge who were unable to answer questions and were often found playing computer games and watching tv. This made service slow. Our room was large, however the carpet was stained, the shower was cold, it often smelt of stale smoke, the bedding did not fit th...
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Excellent staff, location and beds.

by restlessfeet87 on 10 Feb 2011

we stayed a total of 8 nights here and it was perfect for us. the rooms were massive and air conned and for the time of year we went were very welcome! I travelled with my sister and we had separate rooms, each with two double beds with a wet room en-suite. The staff were the friendliest I have came across, they were extremely helpful and polite. The hotel did not have a restaurant but the staff would order a take-away to be delivered. It was very informal and friendly, more like staying with f...
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Oke hotel, but not yet finished

by Dirk-80 on 06 Jan 2011 (Couple Traveller)

We stayed in this hotel, for three days. It was a good room with fine beds. But the hotel was not yet finished at all, they were constructing lots of things, like the breakfast room and also in the corridors. It looked a little bit a mess through the whole hotel. The breakfast that we had, was not very good too. We got cold noodle soup, twice and also they put on the menu fresh orange juice, but it was definitely some watery orange juice from a pack. The hotel has a good location.

A budget hotel that could be good: But NOT a "fine boutique hotel"!

by GlobalHealthGuy on 21 Dec 2010 (Business Traveller)

Zen is a budget hotel with a number of problems to resolve. Good: Budget priced, friendly lobby staff (but who don't make up for the problems), rooms relatively stylish & comfy for a budget hotel-- flat-screen TVs, aircon works, electric kettle, small fridge Bad: "No smoking" rooms are NOT smokefree: mine smelled of cigarettes and had an ashtray. No Smoking means No Smoking! Wifi was not accessible in upper floors. Rooms ending '-01' face noisy Quan Thanh street Ugly: Arrghh...bait & sw...
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Hotel Location


43 Quan Thanh Street, Ba Dinh

Hanoi, Ha Nội, Vietnam

About Zen Hotel



Business center
Airport shuttle
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Safe deposit box