Location.
Located in central Victoria, The Fairmont Empress is near the airport and steps from Royal British Columbia Museum and British Columbia Parliament Building. Nearby points of interest also include Pacific Undersea Gardens and Thunderbird Park.

Hotel Features.
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Guest parking is available for a surcharge. Other property amenities at this Edwardian property include a children's club, multilingual staff, and tour/ticket assistance. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.

Guestrooms.
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. Wired high-speed Internet access is available for a surcharge. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-panel televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans and windows that open. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.