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Arbat House

Skatertny Pereulok 13View Map
4/5 - Good
(427 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Arbat House

#81 of 304 hotels in Moscow (427 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4.5)

Rooms (3.5)

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Beginning of trans siberian tour

by oldagetraveller764 on 23 Jan 2017 (Friends Traveller)

We stayed at this hotel for nights from 6th January 2017. The position is good, the bar/restaurant nice,the rooms are ok, but single beds are only 30 inches wide. The hotel is let down by the hostile and very rude reception staff and about 50% of the waiting staff. I would not use this hotel again because of this. Staff could do with some customer service training urgently

very bad service

by kaseke2015 on 01 Jan 2017

very bad service terrible breakfast. You must waiting coffe in bar and food finished and nowbody bring new rooms need repair, not comfortable Ovcourse good location: not far metro and Arbat. It budget hotel .

Poor in most respects

by ruvinivavuniya on 29 Nov 2016 (Couple Traveller)

The staff is most unhelpful.Example: I inquired whether any English news programme is available on television at room since Television at reception shows french TV clips.The answer was NO at the reception.But that reel was visible on room TV.They are not caring.

rudeness is their second nature

by Vauniyaruvini S on 26 Nov 2016 (Couple Traveller)

They know English but are not hrelpful at the reception much to their detriment.I told them there is news in English on a French newtwork on TV. Reception girl refused to listen andd said said that is impossible.I wartched TV news in English,If hotel staff does not know and they should keep mum.

An excellent hotel for staying in Moscow

by elesiem1962 on 17 Nov 2016 (Family Traveller)

A very-very good hotel for staying in Moscow (shor/long term): - an excellent location - 10 minutes calm walking from two central streets of Moscow, novy Arbat and Stary Arbat. The metro station "Arbatskaya" is also near. using it you can find yourself wherever you want in Moscow; - a spacious comfortable room containing clean and new equipment; - comfortable beds and white lingerie; - excellent breakfast - sucré/salé - complete and delicious. Very good coffee for all tastes. Spread hours for b...
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Hotel Location

Address

Skatertny Pereulok 13

Moscow, Moscow, Russia

About Arbat House

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed