Train Ticket Booking

A: Creating your IRCTC login ID is a one-time registration process. Once you have registered, you cannot change your username or the login credentials for the registered email address.

A: For IRCTC login, open the ixigo Trains app and just log in using your registered username. Next, select the departure and arrival destinations, date of travel, the class you want to travel in, and your traveller details. Then, tap on 'Pay Now' to complete the payment. Once it is successful, the ixigo Trains app will ask you to enter your password to complete your booking.

A: As per IRCTC, a user can book up to 12 train tickets per month from a single IRCTC User ID (if linked with Aadhaar) and up to 6 passengers can be added per ticket.

A: You can book railway tickets from mobile using the ixigo train app, or by visiting the official website. Simply choose your route, date and preferred seat; update passenger details (including the IRCTC user ID); and make the payment to book your ticket.

A: If a railway booking is confirmed, it can be cancelled up to 48 hours before the scheduled departure of the train. As per the IRCTC website, tickets booked online cannot be cancelled after the chart has been prepared.

A: Children under 5 years of age are not charged for a train journey. Children between 5 and 12 years of age are charged fully if you have opted for a berth separately. However, if a berth/seat is not required for a child between 5 to 12 years of age, then only half of the adult traveller fare will be applicable.

A: TDR refers to the ticket deposit receipt. Passengers who have a train ticket but have not travelled, and want to apply for a refund, can file for a TDR. The IRCTC provides facilities to file TDR online. If the train chart is not prepared, users can cancel their tickets online. It is only after a chart is ready that a TDR needs to be filed for a refund. Some different scenarios where an IRCTC TDR can be filed are:

• AC failure in train coaches.
• No room for passengers after chart preparation.
• Change in reservation status from confirmed to Waitlisted/Part Waitlisted/RAC after chart preparation.
• Fare difference if the passenger travelled in a lower class.
• Fare difference in case a proper coach is not attached.
• Passengers could not cancel because the chart was prepared at the originating station or a previous remote location.
• Partially Confirmed/Waitlisted tickets, but all passengers did not travel.
• Partially Confirmed/Waitlisted tickets and waitlisted passengers did not travel.
• Passengers partially travelled, before the journey was terminated short of the destination.
• Passengers did not travel as the reservation was provided in a lower class.
• The passenger did not travel due to the RAC ticket after chart preparation.
• The train is being diverted, so it cannot touch the boarding station.
• The train is being diverted, so it cannot touch the destination station.
• The train was more than 3 hours late and the passengers were not travelling on it.
• The train was missed as the connecting train was late.
• The train terminated before the destination.
• Incorrectly charged by the TTE.

A: You can complete your IRCTC train ticket booking using credit/debit cards, net banking, or UPI. Choose the payment method that suits you best for a hassle-free transaction.

A: Yes, it is highly recommended to book train tickets in advance to secure confirmed tickets during peak seasons or periods of high travel demands.

A: Your train ticket can be printed using your PNR number on the IRCTC website without logging in. Alternatively, you can download your ticket via SMS.