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Free Flight Cancellation

Assured Flex: Free Cancellation & Flexible Domestic Flights

What is Assured Flex?

ixigo is offering free cancellation and instant rescheduling on all domestic flight bookings with its 'Assured Flex' fares. This includes either a one-time no-questions-asked refund on cancellation or a one-time free rescheduling that includes a change of date, airline and sector (origin & destination).

In case of rescheduling, travellers will only pay the fare difference and receive a refund if the new fare is lower.

Assured Flex will benefit travellers who seek the flexibility of easily cancelling or changing their domestic travel plans, due to any unexpected reasons, starting at just ₹209.

Travellers can enjoy one of the following options:

1. No-questions-asked free cancellation and instant refunds
2. Free date, sector and airline change

Key Benefits

Free Cancellation & Instant Refund

Free Cancellation & Instant Refund

Date Change

Date Change

Sector & Airline Change

Sector & Airline Change

No Questions Asked

No Questions Asked

Premium Customer Service

Premium Customer Service

Exclusive Coupons

Exclusive Coupons

Please note: Traveller will be able to avail either free cancellation or free rescheduling.

How does Assured Flex work?

• Simply book a flight ticket on ixigo and opt for Assured Flex at the time of booking. You will be charged a nominal fee above the usual fare for this service.
• If your travel plan is cancelled, you have the option to cancel the trip and receive a full refund OR you can opt for free rescheduling that includes change of date, sector (origin & destination) and airline.
• Free flight cancellation and instant rescheduling will be applicable within the timelines* mentioned in the table below:
FAQs

Can I still receive a full refund if I cancel a flight after rescheduling it?

Assured Flex allows for a one-time rescheduling OR cancellation only. If you cancel your flight after rescheduling, regular airline cancellation charges will apply.

Can I cancel or reschedule both the outbound and return flights if I have booked a round trip?

Yes, with Assured Flex, you can book tickets with free cancellation or rescheduling for both outbound and return journeys. You can make the changes for both flights together or separately, depending on your preference.

Can I change the sector (origin & destination) if I have opted for Assured Flex?

Yes, with Assured Flex, you are eligible for either a no-questions-asked refund on cancellation or a one time free change of date, sector (origin & destination) and airline.

Can I change my airline if I opt for Assured Flex?

Yes, with Assured Flex, you can opt for free and instant rescheduling that includes change of airline, sector (origin & destination) and date of travel.

Can I reschedule multiple times for a single passenger?

Assured Flex is applicable for a one-time flight rescheduling request that includes date, sector (origin & destination) or airline change. For changes second time and beyond on the same booking, regular rescheduling charges will apply.
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