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Astor Crowne Plaza New Orleans

739 Canal StreetView Map
4/5 - Good
(463 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Astor Crowne Plaza New Orleans

#76 of 161 hotels in New Orleans (463 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4)

Value (4)

Service (4)

Location (4.5)

Rooms (4)

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Great location... Customer service not so great

by Bryan H on 26 Jan 2017 (Family Traveller)

I would give this hotel five stars in regards to location. You can't get much better then being on the corner of Bourbon and Canal streets. That being said, the customer service wasn't so great. In particular, the check in process is a joke. Be sure to plan at least an hour into your schedule so that you can check in. There was a line with at least 75 people in it and they had all of 3 people helping check people in. What's interesting is they hide the line with a wall, so the entertainmen...
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Disappointed

by jstar2014 on 26 Jan 2017 (Couple Traveller)

We had a nonsmoking room and yet the smell of cigarettes was unbearable. Every time somebody flushed the toilets in other rooms our toilet made a gurgling sound. Upon entering our room on arrival there was a pair of dirty underpants on the floor beside the bed reporting this twice to the front desk nothing was done. The gentleman in the room next door entertained ladies all night they were very loud. The room wasn't ready on check in until 5pm the next day we were woken up at 8am by housekeepin...
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New Orleans

by rotowillis on 26 Jan 2017 (Couple Traveller)

Good service, friendly staff, put towel racks in the bathroom if you want people to re-use their towels and not wash them everyday. Think green. Only negative was the people (employees) standing near the outside entrance to canal street, to much chatter, to much smoke, not very friendly. in spite of that I will return.

Tranquility in the French Quarter

by 757richm on 26 Jan 2017 (Family Traveller)

Located at the corner of Canal and Bourbon Street with quick access to the streetcar system, this was a great location from which to see New Orleans and the French Quarter. But this is a very busy location and just getting to the front of the hotel to valet the car (no self parking) was a big inconvenience do to small access, traffic, and inefficient valet system. Once inside the hotel it was quiet and nicely appointed. We were very happy with these accommodations at a very fair price in this...
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NOLA WEEKEND

by mcb617 on 26 Jan 2017 (Friends Traveller)

Spent a weekend on bourbon street to celebrate a birthday with friends. It was a great hotel and right in bourbon street! The hallways were super cold (kinda weird) but the hotel was pretty inside and the staff was LOVELY. Highly recommended.
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Hotel Location

Address

739 Canal Street

New Orleans, Louisiana, United States

About Astor Crowne Plaza New Orleans

CHECK IN 4:00 PM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Handicapped accessible
Concierge
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Atm cash machine
Laundry