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Best Western Grand Hotel , hong kong

23 Austin Avenue, TsimShaTsui, KowloonView Map
3/5 - Average
(374 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Best Western Grand Hotel Review and Rating

#417 of 708 hotels in Hong Kong (374 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3)

Value (3)

Service (3.5)

Location (4)

Rooms (2.5)

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Second visit, improvement in service

by aaa956a on 24 Jan 2017

Decided to give this hotel a second try, as my previous stay was fine other than the rude staff. I chose this hotel simply due to price (around 550hkd a night), the fact it is in a great location and it is modern and clean. I found it offered the best deal in tst/Jordan for a modern hotel. I was pleasantly surprised to find new staff on reception who were very helpful and polite. Housekeeping once again were great and quickly accommodated my request for additional blanket and a heater. The goo...
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good location but terrible bed

by chrishasenclever on 18 Jan 2017 (Couple Traveller)

We booked 5 nights at the BW Grand in Tsim Sha Tsui. Great location where you can walk to everything . Room is small but good price for the area. The only and major complaint is that the bed basically consists of nothing more than a box spring, incredibly hard and you can feel every spring digging into your back. We complained and we're told all the beds are the same. All they did was put about 4 quilted pads on top. They said a lot of people complain about the beds. We would have cancelled af...
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by XXAPP on 17 Jan 2017 (Family Traveller)

My room was so small as well as the bathroom. I have to keep my luggage under the bed, so I can walk around easily. I would recommend to have breakfast outside as there are no many choices and similar everyday for my whole stay.

Small room

by Szabady on 14 Jan 2017 (Business Traveller)

The room was very very small (I think is it typically in HongKong) but nice with beautiful view to the city. It is close to the Nathan Road and to the shopping area. The subway station is 5 minutes from the Hotel.

Great location, we were happy with our stay

by nitsuj P on 13 Jan 2017 (Couple Traveller)

We were in Hong Kong on business but we also had a lot of time to sight see. The hotel was great, the location was awesome, very close to so many popular tourist locations and we walked everywhere, we actually got a message on my phone that said we had walked 27km in the 2 days that were were there so we went everywhere, it was great. The hotel room we had was on the 23rd floor and we had a great view, it was really quiet, clean and enjoyable. Lifts were fast, and lots of restaurant choices clos...
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Best Western Grand Hotel Address


23 Austin Avenue, TsimShaTsui, Kowloon

hong kong, hong kong, hong kong

About Best Western Grand Hotel



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries