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Best Western Plus - New House Country Hotel , Cardiff

Thornhill RoadView Map
4.5/5 - Excellent
(503 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Best Western Plus - New House Country Hotel Review and Rating

#3 of 75 hotels in Cardiff (503 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Visited for several occasions

by Shazz C on 16 Jan 2017 (Friends Traveller)

Some of the hotel looks run down such a carpets etc but the service is friendly and welcoming. Wedding prices are extortionate and you may have to share the hotel with another wedding party on the same day as they don't offer exclusive hire. Don't be fooled into paying the extortionate price for the rolling hills in the back ground of your photos as Cardiff has many pretty places to go and you could then go on to a more well kept hotel for less money. On a separate sad occasion for a friend's wa...
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Character filled

by Ladderinthebush on 07 Jan 2017 (Couple Traveller)

This is a really lovely hotel with lots of character and a real oasis in Cardiff. Wonderful views over the city. Very friendly place. The rooms are well appointed but too hot. It would be good to be able to get fresh air in the rooms and have a lower temp. Otherwise 5 star. Breakfast was good.

My favourite place in the world

by Claire W on 06 Jan 2017 (Couple Traveller)

I've never written a review about this hotel but I really should have done as we've had so many wonderful times here - countless Valentine's days, mother's days, wedding anniversaries, afternoon teas but most importantly our wonderful wedding day in August 2013 and more recently we spent New Year's Eve there for my husband's 40th birthday. Everything about this place is fantastic - the location is stunning with amazing views all over Cardiff, the food is sublime and the atmosphere is one of calm...
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Magnificent view and comfortable hotel with friendly staff

by Jenny P on 05 Jan 2017 (Couple Traveller)

We stayed in the hotel over the Christmas period (B&B only - no additional meals), so that we could visit family nearby without over-filling their houses. The hotel went to a reduced menu over the key Christmas days (soup and sandwiches only at lunch and dinner time), but this did not cause us an issue. We mostly ate meals at our family's houses, and only needed to resort to soup and sandwiches once. The soup was absolutely delicious, and the sandwiches pretty good, too. The main appeal of t...
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by brissiegirl1 on 01 Jan 2017 (Family Traveller)

Totally loved our stay for Christmas, the lunch was wonderful, also thank you so much to the wonderful staff. We had 4 generations attending and all loved it, so beautifully presented. Loved the large sitting rooms and dining rooms, totally relaxing. The rooms are very large and comfortable, we had great views at the front of the hotel. I really recommend for family time and a relaxing holiday. The breakfast was very good.

Best Western Plus - New House Country Hotel Address


Thornhill Road

Cardiff, Wales, United Kingdom

About Best Western Plus - New House Country Hotel



Bar and lounge
Handicapped accessible
Reception 24 Hrs
Dry cleaning
No smoking
Golf course
Conference room
News stand