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Best Western Plus Royal Brock Hotel & Conference Centre

716 Gordon St.View Map
4/5 - Good
(292 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Best Western Plus Royal Brock Hotel & Conference Centre

#6 of 13 hotels in Guelph (292 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4.5)

Rooms (4)

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Hotel cancels our group conference

by Janice H on 06 Oct 2016 (Business Traveller)

We had booked a conference at this hotel a year in advance and 5 weeks before the event, the hotel contacted us to cancel our reservation. We found out that this hotel had contracted with the U.of Guelph to make the facility into a residence for the year but they did not pass this info on to us until it was nearly too late to find another location for our 60 guests. This was very inconvenient and at first they were not very helpful in finding another location or in helping to pay for the cost ...
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very poor bestwestern

by littlelou63 on 10 Sep 2016 (Couple Traveller)

stayed at this hotel mid august first impressions garbage container full to over flowing near main entrance and garbage here and there ..after check in noticed hair on sheet and dirty sheets ,they were changed when we complained ..foul smell in room asked for just towels next day and one was badly frayed around the edge ,,breakfast consisted of cold eggs and burned sausages staff not overly friendly ...we were in what seemed to be ground floor older section not sure if all rooms are the sa...
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Black spot on Best Western's reputation

by LN1946 on 08 Sep 2016 (Couple Traveller)

I am a Best Western Reward member. I have stayed at several Best Western in Europe, USA and Canada. Allways good and properly. But not in Guelph. Shame you. I have 4 month before our arrival booked a room for tree days. On our arrival we were told, that they had found a better customer, who has rented all rooms. Also the rooms, as Best Western had made individuel bookings about. That's bad. Shame you. That's a black spot on Best Western's reputation. We were send to a poor motel in the neighborh...
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Notice: Hotel is closed

by Yvonne H on 06 Sep 2016 (Family Traveller)

We had a reservation here when we dropped off our daughter to school labour day weekend. When we showed up to check in the hotel had been turned into a residence. They had moved our reservation to the Days Inn around the corner but we had not been notified.

Decent hotel in Guelph

by propwash05 on 19 Aug 2016 (Friends Traveller)

One night stay, hotel is an older property but has been renovated. Entrance to the lobby is in the rear of the building. Desk clerk very friendly, reservation accurate and checkin was speedy. Outside pool looked inviting but we didn't have time for a swim. Our room was clean and the bed was comfortable, the bathroom small but adequate. Many restaurants nearby to choose from. In the wing where we stayed, getting to our first-floor room from the lobby meant negotiating a short flight of stairs an...
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Hotel Location

Address

716 Gordon St.

Guelph, Ontario, Canada

About Best Western Plus Royal Brock Hotel & Conference Centre

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Safe deposit box
News stand
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed