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Candlewood Suites NYC -Times Square

339, West 39th StreetView Map
4.5/5 - Excellent
(1785 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Candlewood Suites NYC -Times Square

#192 of 464 hotels in New York City (1785 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (4.5)

Rooms (4)

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Nice enough , needs some TLC

by Zinni49 on 24 Jan 2017 (Business Traveller)

I've stayed here before and it has normally been my preferred hotel in NYC. But I must admit , it's time the owners put some money into this hotel . The tub is in rough shape as was the desk chair, outlet (see px). And the freezer wouldn't stray closed. These are easy fixes ... the rest of the room was as I expected (nice). So I hope the owners are planning to perform some routine maintenance before the whole hotel looks bad

Amazing Stay

by Elykarl D on 23 Jan 2017 (Family Traveller)

The place is an amazing place to stay as a family. The property is within the centre and you can access the most tourist spots from the hotel. The facilities caters a family with the busy city life. I would say this is one of the greatest trip i had.

Extremely disappointing and not worth the money

by mademoiselle_happees on 14 Jan 2017 (Couple Traveller)

It's my first time in NYC and it is such a disappointment to have stayed here. Well, for the service and staff wise, they are all nice and friendly, I will definitely compliment them , especially Karlo the one who check us in and the other 2 lady at the front desk which we can't remember the name. Room and location is also good as it is just couple of blocks away from Times Square and near to pharmacy and restaurants. But the major disappointment is they don't clean the room, even just touch it ...
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This time around Candlewood delivers great service via Manager Gomez and Ms. Marte

by EliteTravellers on 13 Jan 2017 (Solo Traveller)

MY stay in 2014 was a major disappointment and I wrote about it but this time, finding a room on the busiest night of the Year in New York, New Years Eve for my son and without a GM at the property (apparently he was just re-assigned), Stephanie Marte and Manager Karlos Gomez managed to find a nice room for my son and with my Elite status gave him a late check-out the next day. Thank you Candlewood for making this a great stay and kudos to the staff. You all Rock!!

Excellent Location!

by marbyDG on 02 Jan 2017 (Family Traveller)

We found the location of the Candlewood Suites perfect, a few blocks away from everything, yet not really in the center of the very crowded Times Square. The hotel is quite old, as everything seems to be in New York. The room is quite small, but enough for two persons, and in our case, with a six-year old. The kitchen is equipped with all the basics and the room is clean. I just wish their beddings would be better because we get those lint all over after lying in bed. The staff are all very frie...
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Hotel Location


339, West 39th Street

new york, new york, united states

About Candlewood Suites NYC -Times Square



Bar and lounge
Business center
Handicapped accessible
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Atm cash machine
Cable satellite tv
Pets allowed