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Celuisma Imperial Laguna

Boulevard Kukulcan Kilometro 8, Quetzal 10View Map
2.5/5 - Poor
(232 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Celuisma Imperial Laguna

#160 of 182 hotels in Cancun (232 reviews)

Overall Rating (2.5)

Cleanliness (3)

Sleep Quality (3)

Value (3)

Service (3)

Location (3.5)

Rooms (2.5)

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Ok visit

by Bryan C on 18 Jan 2017 (Friends Traveller)

I can't believe the hotel was charging us $25 to have my one friend to sleep for 4-5 hours and he was going to leave first light in the morning. It was 4am in the morning and he live in downtown Cancun. I reminded them that 2 people got shot and kill that night and I did not felt it's safe for him to go there alone. He then said ok I'll charge you $20. I was so tired that I don't want to make a big deal so I hand him my credit card. After handing him the card he said he can't used credit card, ...
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Could be so much better!

by Jay P on 04 Jan 2017 (Couple Traveller)

Decent accommodation considering the season we came. We checked in from 12/27 to 12/31 and book the reguar room with 2 queen beds. Here are my Pros. 1) They provide filtered water for all guest bring a water bottle and you can fill it up as your hearts desire. (Big Plus) 2) Staff was friendly and helpful. 3) Free wifi though a bit slow 4) Grounds and pool area are beautiful with a great view of the Hotel Zone especially at night. 5) there is a small convience store right next door to the h...
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Got better

by Ben C on 01 Dec 2016 (Couple Traveller)

First arriving I was like 'Oh no what have I done'. Interior lobby is a bit friendlier, the room however was very dull, kitchenette was poor (nothing like the pictures), although it was saved a little by our balcony view of the pool and Laguna which was nice. Free breakfast was a plus I didn't remember seeing it was included, only simple stuff like cereal, toast breakfast buns etc... Secondly, at first I thought the location was a little too far out the way, but really its only a 10 minute wa...
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Bad experience,

by rubi33012 on 19 Nov 2016 (Couple Traveller)

We arrived and were given a room on the third floor, no elevator the staircase was on the outside of the hotel seemed to fire staircase, the room smelt bad, the bathroom with some broken things the shades of the windows dirty and very clear without protection For morning light, very hard pillows, The room in poor condition, and an envelope written by hand asking for tips for housekeeping THERE WAS NO POSSIBILITY OF ACCESS PERMITTED TO THE BEACH FOR BEING AT THIS HOTEL

just ok

by Kristina W on 01 Nov 2016 (Family Traveller)

I was there on March, room was ok, but there was not really nice smell and I think romms are old , not really beautiful. But if you want something budget in nice place , good location you can take this one. Im not for and against, if I would back to Cancun I'd choose something another
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Hotel Location

Address

Boulevard Kukulcan Kilometro 8, Quetzal 10

Cancun, Quintana Roo, Mexico

About Celuisma Imperial Laguna

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Restaurant
Airport shuttle
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Golf course
Currency exchange
Laundry