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Dolphin Hotel

32-34 Norfolk SquareView Map
3/5 - Average
(545 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Dolphin Hotel

#605 of 1,080 hotels in London (545 reviews)

Overall Rating (3)

Cleanliness (3)

Sleep Quality (3)

Value (3)

Service (3.5)

Location (4.5)

Rooms (2.5)

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One of the better options in the area

by Hugo D on 17 Jan 2017 (Couple Traveller)

Location is excellent, very near Paddington station - which saved us, because there was a strike of underground staff the day we were supposed to leave, but we had Heathrow Express tickets. Only a few months before, I spent a couple of nights at another Norforlk Square hotel (they're all along both sides of the square). The Dolphin was way better than that one in every way. It's an old building with no elevator - be prepared. Staff are nice and polite. The balcony looks pretty attractive, but ...
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Excellent stay

by pekanig on 26 Dec 2016 (Couple Traveller)

Very nice hotel with young nice staff. Rooms were nice with private bathroom on the ground floor. Everything is very close to it so no need to think if you have forgotten something. Main station is only 500 meters away, 24h market is in 100 meters away, very god location. I have not see other rooms but the one they gave me on the ground floor was super. I will go again.


by anitafisher on 06 Dec 2016 (Family Traveller)

Stayed here sat night with my husband and 2 children. Staff where friendly. Our room consisted of 2 twin beds and 2 sets of bunks. Our family room was on top floor up very steep steps. All 80 something. Made me laugh as id just read sign saying if found smoking in room £75 charge, yet as soon as opened door to our room it smelt like ashtray. Bathroom was tiny. Shower stand was broken. Temperature for shower was hot, then cold. I stood in shower 10 mins trying to get temperate right. Wouldn't rec...
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Mixed experiences

by Linda c on 02 Dec 2016 (Couple Traveller)

On first arrival the reception is very impressive. Clean and modern however on entry to the vast array of rooms the building become more dated and less and less modern. The room on arrival was very basic and decor unimpressive.... it was the little things which caused concern- internet only connected if you were in the bathroom; there was tea and coffee but no sachets of milk, the shower did not work and the telephone to services did not connect. The little things which would have helped. Howe...
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Great location, average room

by Wesley S on 15 Nov 2016 (Family Traveller)

Stayed as a family, 2 adults, 2 teens. Room was really basic. Had to hold shower head up, tv had no signal, furniture very basic and worn. But it was kept very clean and the breakfast, although basic, gave you a good start for the day. The wi-fi was free and very good. Proximity to Paddington station was the reason we stayed here. £720 for 4 people for 4 nights would generally give you a great room, but this is London.

Hotel Location


32-34 Norfolk Square

london, england, united kingdom

About Dolphin Hotel



Airport shuttle
Dry cleaning
Air conditioner
News stand
Cable satellite tv
Complimentary toiletries