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Extended Stay Deluxe Houston - Northwest

5454 Hollister StView Map
3.5/5 - Average
(53 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Extended Stay Deluxe Houston - Northwest

#370 of 497 hotels in Houston (53 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4)

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Unpleasant Stay

by Shawana A on 24 Sep 2016 (Solo Traveller)

Upon entering my room, I could hear my toilet running constantly. The drawers were broken on the dresser and the room had a bad odor. The next morning, I was awakened abruptly at 9am by loud banging on my door from the Extended Stay staff demanding that I tell them if I was going to stay or check out at the stated 11am check out time. When I said that I was unsure, she then called my room at 10:00am to get an answer. This disturbed my rest that I so desperately needed and I found it extremely u...
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Looks can be deceiving!!!

by safetravels365 on 04 Sep 2016 (Business Traveller)

This place looks to be in a nice area, it is clean, staff was nice, BUT within 30 minutes there was a murder within 40 yards of the parking lot. Few days later Our driver side windows where knocked out and vehicles were broken into. Come to find out this is very common for the area. HPD said last time it happened (week before) the manager said it was too late and would not come to let them watch the surveillance video. There are always people walking the area. Very shady area. Seen very very...
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Scary, dirty, disgusting place

by TX_Mom123 on 30 May 2016 (Family Traveller)

Seems this place has not changed since I traveled here on a mom/daughter trip with my 2 young girls quite some time ago. First, I arrived and found multiple grocery carts in the area directly behind the hotel and in a scary part of town. I got to our room on the first floor in the front of the building to find the window screen partially removed. Due to my husband not being with me, I asked for a room that was not on the first floor, concerned for myself and daughters. The next room had a VER...
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Nothing but disappointment

by Greg_the_Sadtraveler on 07 Mar 2016 (Business Traveller)

I chose to stay here for a 3 week work trip. I didn’t want to have to go out for dinner every night. Unfortunately I was told that there was no cookware available for me, they said it was stolen from previous guests. They had limited plates and silverware, no bowls were available either. No hangers in the closet. I was told they just upgraded their internet connection. Slow doesn’t even describe it. I could get .5 or .7 MB’s per second. They do offer an upgrade for $15 per week. This resulted ...
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Very Clean, Friendly Staff, Great Location...My Go-To Place in Houston!

by Rebecca F on 09 Jan 2016 (Family Traveller)

I was shocked at the negative reviews of this hotel - maybe they've had a management change but my experience has been totally different! I've stayed 3 times in the last 4 weeks and am going back tomorrow, actually, because this hotel is very clean, the staff is friendly and welcoming (they greet me by name and ask how my daughter's doing, knowing she's in the hospital in Houston), the rooms are large and very comfortable with a nice desk/work area with free wifi, a comfortable living room wi...
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Hotel Location


5454 Hollister St

Houston, Texas, United States

About Extended Stay Deluxe Houston - Northwest



Bar and lounge
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed