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Fairfield Inn And Suites Manhattan Chelsea

116 West 28th StreetView Map
4.5/5 - Excellent
(763 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Fairfield Inn And Suites Manhattan Chelsea

#158 of 464 hotels in New York City (763 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (4.5)

Rooms (4)

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Good Location, Clean, Tiny Room...

by Renedef on 24 Jan 2017 (Business Traveller)

In October of 2016, a colleague and I had a business trip to NYC. Our first time there. We selected this hotel due to it's location in Manhattan. Yes, it was expensive, but not as expensive as some other hotels 'closer to the the action'. Our room had two double beds and full bath. The room itself was tiny that's for sure. But it was clean so we couldn't complain. The hotel seems to be around the flower/florist district. Lots of these similar shops in the area. The front desk staff was frie...
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Good clean hotel at reasonable price

by Dan C on 23 Jan 2017 (Family Traveller)

I spent Thurs-Sunday night there while visiting my daughter who is in NYC for work for about a month. Room was very small (it is NYC) but it was quiet, clean and comfortable, wifi worked well, and shower had lots of hot water. Rooftop terrace is nice. Staff was friendly and helpful. Breakfast room is small but I could always sit down (I get up early) and they never ran out of coffee. Pretty convenient location. It is a Fairfield Inn, not a Four Seasons. You probably can't do any bett...
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Very good location but very bad front desk communication between shifts

by tassos m on 12 Jan 2017 (Couple Traveller)

We have booked this room in advance for New Year's Eve. Arriving at the hotel the gentleman who welcomed us was very nice giving us the hours of breakfast and the WiFi password. We have booked a room with a view,they gave us a room on the 7th floor,good location of the room,small for the criteria of the American size of rooms with a small bathroom. We spend 12 nights and from the 3rd night we saw that the cleaning service was awful.They didn't vacuum the room(not even at the main hallway of the ...
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Construction?!!!!!!!!!! Don't stay here if you want to sleep in after 6 am!

by pollyanywhere on 08 Jan 2017 (Family Traveller)

My sister's families from Delaware and my mom came in from Asia; happy to book the hotel under friends' recommendation. They checked in Friday; were never informed that weekend construction will start (at 6AM!!!) until their arrival. Never again.

Decent hotel, good location, still disappointing

by pace_ripley on 05 Jan 2017 (Business Traveller)

The Fairfield Inn is located in an up-and-coming area of NYC with lots of restaurants and is within a short walking distance from Penn Station. Rooms are nicely furnished and spacious, with decent bathrooms. I stayed at high floor rooms and there was little street noise. Still, spending $350/night at times at this location gives you pause and raises expectations. I normally ignore reviewers who report one-time mishaps. Crap happens. But having spent more than a day every week in a hotel this ye...
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Hotel Location


116 West 28th Street

new york, new york, united states

About Fairfield Inn And Suites Manhattan Chelsea



Bar and lounge
Business center
Airport shuttle
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
Conference room
Safe deposit box
Security guard
News stand
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries