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Futian Shangri-La, Shenzhen

4088 Yi Tian Road, Futian DistrictView Map
4.5/5 - Excellent
(838 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Futian Shangri-La, Shenzhen

#14 of 2,722 hotels in Shenzhen (838 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Worst reception ever

by locsyk on 25 Jan 2017 (Couple Traveller)

Stayed AGAIN for the new year 1/1. I could say the property's hardware is great, but service is absolutely poor. We had one night accommodation this time & enjoyed dinner buffet in the new year. Dinner buffet: Some fruit Juice from the SAME machine can be either hot or cold. Depends on the juice you choose. No caution sign, becareful before you drink. Asked the chef and manager why juice is hot but manager said it is normal. (But that's fruit juice!!!) My room package booked their website was ...
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Unbelieveable Hotel and Management Team

by Bill B on 24 Jan 2017 (Solo Traveller)

This is an incredible hotel in Shenzhen. First class in every respect with a wonderful customer oriented staff led by Rudi the General Manager. Rudi works 24/7 to ensure everything is perfect for the hotel guests. I spent several months at the hotel for two weeks a month and this is a first class 5 star hotel in every respect. Rudi, the GM, seems to be everywhere in the hotel all the time orchestrating a flawless experience I saw him at 7 am at the buffet breakfast and then again late at ni...
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I love being pampered

by Nicksim78 on 19 Jan 2017 (Business Traveller)

I was being arranged by my client to stay in the hotel for my business trip. I was blessed with a beautiful room with a nice view of the city. The spa, stream room and sauna is my favourite place to chill out daily. Is really a blessing to stay in the hotel. Good breakfast spread and service by the team.

This is a great place!

by Jamgrace on 18 Jan 2017 (Business Traveller)

They took excellent care of me. I had two different stops here while staying in Shenzhen. One night I had to leave to go to another city but didn't want to take all of my luggage. They held it overnight for me. Very appreciated!! The breakfast is good each morning. I usually eat lots of breakfast in China because I am not always sure of my lunch so this helps to fuel up. Great place!

Futian Shangri-La - Great Hotel for Business & Leisure

by gerrygagnon on 17 Jan 2017 (Business Traveller)

I come to Shenzhen every two months for a least seven days and I can stay wherever I want in Shenzhen, but I always stay here. Centrally located and convenient to business, entertainment & shopping. Great staff in Horizon Club - Tiffany, Troy, Melissa,Joanna, Daisy, Rose, Lance, Stephanie, Amaya, Rebecca, and Landy took great care of me on this stay. Concierge services are excellent. Laundry & room services are also excellent.

Hotel Location


4088 Yi Tian Road, Futian District

Shenzhen, Guangdong, China

About Futian Shangri-La, Shenzhen



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Currency exchange
Medical assistance
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed