Gem Park Ooty , ooty

We stayed at this hotel for two nights and were made to feel very welcome from the moment we arrived. Flower garlands were presented to us and we were given a refreshing drink whilst completing check-in formalities. Our room was large and had a sitting area in the window bay from which you got a fine view of Ooty. You need to bear in mind that the town is over 7000 feet high and the hotel was quite chilly, especially in the evenings. A heater in the room did help us to keep comfortably warm and ...

This was one of my favourite hotels from all seven different Hotels we stayed on our Magnificent mesmerising tour of Southern India with Citrus Holidays. Gem Park was beautiful! The views from our lovely spacious room were fabulous! The staff were overwhelmingly friendly and always happy to help with anything needed. I would definitely return to this beautiful hotel... unfortunately the pool wasn’t in use but presumably due to the time of year, but that was the only niggle... I had really... C...

This hotel located high on a hill with superb views of Ooty. Temperature was decidedly chilly on an evening and they lit a fire so we sat by it on the evenings. Large room - comfy bed including pillows, nice towels. Complimentary water. Safe in Reception. Staff were very polite and friendly. Food average but quite a good choice. Lovely jade garden. Peaceful. Ooty Toy train journey up the hills was particularly enjoyable.

A lovely warm Indian welcome accompanied with a tea suitable for the time of year and surroundings. Our rooms were not ready as we arrived around midday. This gave us an opportunity to survey our surroundings. The hotel is situated high above the main centre of Ooty providing amazing views over the valley and it’s green surroundings. The rooms were of a good size with a separate seating area. Tea and coffee making facilities plus complimentary bottled water. The bathroom was clean and had a wal...

We have travelled to Ooty choosing to stay here. The staff service is good constantly seeking customer survey reviews and staff seem under pressure to have excellent reviews/surveys by patrons . The property is dated and rooms are requiring an upgrade. WiFi not too good and the elevators get stuck the doors don't always open. The pool area has been under construction for months with nothing apparently happening there. Power points in the rooms don't fit plugs as we had to have a replacement frid...