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Heritage Hotel, Hanoi

625 La Thanh StreetView Map
2.5/5 - Poor
(22 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Heritage Hotel, Hanoi

#471 of 573 hotels in Hanoi (22 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (2.5)

Service (2.5)

Location (2)

Rooms (2.5)

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An average hotel

by Ajarn_Mark on 28 May 2014 (Business Traveller)

The hotel has a fancy name. When I arrived there, the main door was locked and you have to enter from the side door (it was in the afternoon though). The first thing you will notice is the stale smell of cigarettes and just next to the reception there is an office of another organization and that also smell funny, possibly it is the overall smell "theme" of the hotel. However, surprisingly, the staff was very friendly. Location is not that bad either. Not a great value for money but it is not th...
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Affordable & Comfortable Stay

by carsam c on 14 May 2014 (Friends Traveller)

It was a few years ago that we made this trip & we arrived very late at night. checking in was a breeze & as we were hungry we walked to a nearby eating stall to eat their famous Phor or noodles. There were few local desserts but we dared not try . As it was late, one vietnamese girl was using sign language to gesture where I was staying. I was also using sign language & during the exchange of sign languages, she was mistakenly taken that I was going to sleep with her ! When I told my group, a...
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Are you kidding - 3 stars - not likely

by talktochrisp on 10 Sep 2011 (Couple Traveller)

This hotel was available as a lead in hotel within an arline package. Whilst expectations were not high and I had downloaded the information available the most inaccurate claim was it was listed as "conveniently placed". Simply not true. I would more accurately describe the location as 'fringe outskirts' at best. The accomodation was clean but very very tired in appearance, hot water optional and an airconditioner that created waterfalls direct onto the carpet every night and several times a ni...
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You can do better than this hotel

by Love_to_travel55857 on 28 Apr 2011 (Business Traveller)

My family and I stayed here, in connection with my business trip. We needed two rooms; the second room they gave us was a smoking room, and the smell of cigarette smoke was pervasive, When I went to change rooms, they wanted to charge me more to change to a "bigger" room. After arguing with them, we agreed to the higher rate because we were tired. The air conditioning in that second room didn't work, and the breakfast the next day was terrible--very dismal selection, food that had been left ...
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Back to basics but affordable comfort

by Lovinglife83 on 13 Dec 2010 (Business Traveller)

Having read previous reviews on the hotel was somewhat apprehensive at staying at the Heritage. Needless to say, the hotel is undergoing rennovations (bit noisy if you stay in hotel during the day but was not an issue for me), and my room was clean and well appointed. Would have been nice to have been able to open a window though! Internet service was fast and free, breakfast was passable but probably better off going elsewhere if you like less greasy foods. Very easy to get around and frankly a...
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Hotel Location


625 La Thanh Street

Hanoi, Ha Nội, Vietnam

About Heritage Hotel, Hanoi



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed