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Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow)

12439 NW Freeway Bingle RdView Map
3.5/5 - Average
(35 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow)

#341 of 497 hotels in Houston (35 reviews)

Overall Rating (3.5)

Cleanliness (4.5)

Sleep Quality (4)

Value (4.5)

Service (4)

Location (4)

Rooms (3.5)

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Not bad.

by C M on 14 Jan 2017 (Business Traveller)

The night my boss and i checked in they gave us a king suite each and didnt charge additionally. The hotel is newer construction but some stuff in rooms needs replaced. The cable service is bad! Bed was not so bad and over all my room wasnt bad. Just needs some updating and replacing of items. Staff was great!

Not worth the money spent!!!

by Tony R on 05 Jan 2017 (Family Traveller)

The smell as you enter the room is horrid! The smoke detector is missing in the room and the switch to one of the lights is broken. The window from the outside is filthy. The red light on the phone keeps blinking as if there is a message but their is not. I am not a high maintainance person but this was not what I expected.

STAY AWAY!!!

by afireinsidex on 23 Nov 2016 (Couple Traveller)

My boyfriend and I had a room booked for two nights, 11/18-11/20/16. We checked into this hotel around 7:30 on Friday, 11/18, evening and immediately found the hotel in unacceptable condition. The lobby roof was leaking with water being caught by a bucket, the air was stale because the a/c was obviously broken, and the carpets in the halls were dirty. When we checked into our first room, 209, we found a startling amount of mold in the a/c unit. We spoke to the front desk clerk, Lizelle, who chec...
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A pleasant stay

by Vanessa B on 24 Sep 2016 (Couple Traveller)

We had a good stay at the Quality Inn. The place looks fairly new and we had a nice big room that was comfortable and quiet. Everything was cleaned properly, the hot breakfast in the spacey breakfast room contained sausages and eggs, so we left happy. Also, a question about the coffee machine was dealt with promptly.

Natalie is amazing!

by MrsCaballero on 23 Sep 2016 (Family Traveller)

Outstanding service! We are having a wedding in November and advised our guests to book reservations at this property (when it was Country Inn). Then, it switched to Quality Inn and created quite a commotion. I called the property to reserve the room block and it was EFFORTLESS! Natalie was able to address all my concerns, book the room block in seconds, and informed me of the guests that have already reserved. She was extremely flexible with room type and dates and made this experience so easy...
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Hotel Location

Address

12439 NW Freeway Bingle Rd

Houston, Texas, United States

About Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow)

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Handicapped accessible
Concierge
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
Conference room
Safe deposit box
News stand
Cable satellite tv
Laundry