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Holiday Inn Hotel & Suites Northwest San Antonio

5535 University HeightsView Map
2.5/5 - Poor
(59 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Holiday Inn Hotel & Suites Northwest San Antonio

#269 of 354 hotels in San Antonio (59 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (3)

Value (3)

Service (3.5)

Location (4)

Rooms (3)

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Good for a budget

by C1477XQthomash on 23 Nov 2016 (Family Traveller)

Staff were friendly, A/C worked and it was safe. My only complaint was the screaming kids being rambunctious well into the night. However, this no frills motel fit the bill for my needs. In a pinch, this place works.

As stated, get what you pay for...

by Cassandra L on 02 Oct 2016 (Family Traveller)

When we arrived they did not have our reservation or the confirmation number trip advisor/booking.com sent us. Luckily they did have a room available and were able to give us a military discount. We had issues with the door trying to get in the room. Rooms are nice at first glance. No microwave, fridge, iron, or hairdryer. Also no hygiene items other than soap. Toilet did not work. Has been stuffed up since we arrived. Pulling down the sheets of the beds there was dirt. Pillows are thin. Tv may ...
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You get what you pay for

by Kbellatx on 30 Sep 2016 (Family Traveller)

When you're booking a $55 a night hotel room that is surround by hotels that are $130/nt and up... you know what you're getting. We booked this room because we knew we'd be at Six Flags late for Fright Fest and would need a place to sleep instead of driving back to Austin. Check in was a breeze, the staff is very friendly. We were charged our $55/nt plus tax and nothing else. The room itself was neat and smelled/looked clean. The bathrooms could be updated a bit, as the light flickered a lot...
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Convenient For 6 Flags, NOTHING ELSE

by Diego C on 27 Aug 2016 (Business Traveller)

This is a better than average maintained Motel 6. Also, the rooms have microwave and frig, plus a nice flat screen TV with HD signal. Our room was very clean and comfortable for the price. The reason we would not choose this property again is that it has literally NOTHING around it for fast food, gas, convenience store, ZIP! A BIG ALSO...the WI-FI is an extra $3/D and there is NO USABLE SIGNAL! Our room was right next to the lobby and we couldn't get a signal on our iPhone 6s. This is one of my ...
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worst motel ever

by herheartsdelight on 17 Aug 2016 (Family Traveller)

roaches, spiderwebs, no wi-fi even if they do say you can buy it, it's not available. the floor was dirty and i stepped in broken glass piece. It was a good location for Fiesta Texas but other than that, I wouldn't recommend it.

Hotel Location


5535 University Heights

San Antonio, Texas, United States

About Holiday Inn Hotel & Suites Northwest San Antonio



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed