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Holiday Inn & Suites Orlando Universal

5905 Kirkman RoadView Map
3.5/5 - Average
(913 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Holiday Inn & Suites Orlando Universal

#199 of 334 hotels in Orlando (913 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4.5)

Rooms (3.5)

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BAD SMELL

by williambV859UA on 27 Jan 2017 (Business Traveller)

My bed linens smelled strongly of chemicals like a disinfectant had been sprayed on it or something. Kept waking up it was so strong. The desk clerks were very friendly and all the staff seemed nice, so no complaints there, but I certainly won't be back.

As a Club Carlson member I say this location should be removed

by Jensen O on 26 Jan 2017 (Family Traveller)

Had a reservation - got to the Inn at allowed check in time - had to wait 2 additional hours in the lobby - finally got a room (not the type we reserved) - NO bathroom supplies - called down for them - 1 hour later I went down to front desk to have someone obtain and give me items personally. Halls were dirty - No staff at front desk except one person, manning phones, check ins and people walking up to the counter- like myself and one other gentlemen who I met in elevator and was also going down...
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Very satisfied

by nikishaa2017 on 25 Jan 2017 (Couple Traveller)

I visited again. Loved the suite size. The staff was great always showing concerned if my husband and I needed anything. Didn't care for the pillows we needed more. The mini fridge didn't keep our drinks cold. Overall these minor things didn't affect our stay!

MOLD GALORE, stained sheets, nasty, dirty carpets and broken door locks.

by travelsforwork2017 on 22 Jan 2017 (Business Traveller)

Not a 3 star hotel! The room stinks like mildew. I had a coffee pod growing in the coffee maker. Mold consumes the bathroom. Hairs in the bathtub. My lock doesn't work on the door. There were blood and mystery stains in the sheets. Bedside table is filthy and there are hairs in the bathtub. Floors are dirty. The room phone doesn't work. Totally disgusting!

Great Place

by Ron K on 20 Jan 2017 (Business Traveller)

You will not be disappointed with this facility and staff. Rooms were typical yes amazingly clean and in order. Breakfast was the same, typical yet clean and fresh. I stay in many hotels for business and notice when management is great.
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Hotel Location

Address

5905 Kirkman Road

Orlando, Florida, United States

About Holiday Inn & Suites Orlando Universal

CHECK IN 4:00 PM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Handicapped accessible
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
Safe deposit box
Atm cash machine
Laundry
Pets allowed