Travelling as          Guests

Hotel Ambassador , Zermatt

Spiss-Strasse 10View Map
4/5 - Good
(254 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Hotel Ambassador Review and Rating

#50 of 109 hotels in Zermatt (254 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4.5)

Rooms (3.5)

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Nice Enough

by Ajsaraf on 26 Jan 2017 (Friends Traveller)

The rooms are very comfortable and the pool area is awesome. I am giving a 3 star because the dining area is in the basement. Loud, no windows and very little ambiance. The food was good not great. There is another dining room but that was not part of our package. Staff is very nice and helpful, very close to the bus and Gornergrat.

A great place where to spend some holidays

by jinghoo on 14 Jan 2017 (Family Traveller)

We ve been there for some days during xmas time and i have to thank all the stuff for the great holidays we spend in the ambassador they r incredible especially this girl with a strong german accent in the reception she s really amazing and we could rely on her completely for whatsoever. the room are cozy and confortable and despite at the first sight the hotel seems placed in a not such wonderful location after a while we could appreciate to be so close to everything especially when it came the...
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A good 3-star hotel

by Kseniya D on 12 Jan 2017 (Family Traveller)

The hotel is really very average. It has stylish ambiance. Good reception (Pascal and everybody else except one girl with short brown) and restaurant staff. Cleaning service was also very good. And thats all... Standart rooms are very small. I don't need a lot of place for myself but there is no place to put your clothes. There is no air condition- you can only open the window. Spa is also average- very small sauna (4 people max), very small jacuzzi, good and rather big swimming pool but only fe...
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Great value for money

by Paul O on 11 Jan 2017 (Couple Traveller)

We decided to go skiing last minute for the Christmas period and evidently got the last available room in the hotel. Both the food and service in the hotel were superb and it was value for money relative to eating out in other restaurants around the town. Carlos in the Hotel Restaurant was excellent as manager and Denzil was always on hand to provide excellent table service. The staff were all by and large pretty good and their attention to detail was impressive given the full occupancy of th...
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Great accommodation in Zermatt.

by Robert O on 08 Jan 2017 (Couple Traveller)

We have just returned from a five day trip to Zermatt and chose to stay again at the Ambassador hotel, having stayed here before we knew what to expect and we were not disappointed . We had an immaculate and spacious room with spectacular views. The Manager, Pascal and dining room manager Carlos and staff were attentive, pleasant and accommodating throughout the visit. Thank-,you for allowing us to dine in the upstairs restaurant which has much more atmosphere than in the breakfast room. The en...
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Hotel Ambassador Address


Spiss-Strasse 10

Zermatt, Valais, Switzerland

About Hotel Ambassador



Bar and lounge
Tour desk
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
Currency exchange
Safe deposit box
Sauna bath
News stand
Mini bar
Cable satellite tv
Hair dryer
Complimentary toiletries
Pets allowed