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Hotel Cruz Royale , mumbai

Anand Center, Next to Asha Parekh Hospital, S.V. Road, Santa Cruz WestView Map
Best for : FriendsFamily
2.5/5 - Poor
(40 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Hotel Cruz Royale Review and Rating

#379 of 434 hotels in Mumbai (Bombay) (40 reviews)

Overall Rating (2.5)

Cleanliness (3)

Sleep Quality (3)

Value (3)

Service (3)

Location (3.5)

Rooms (2.5)

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rooms and location are ok , poor staff , poor services

by mohit a on 08 Jan 2017 (Business Traveller)

no free wi fi , no breakfast , even if they give breakfast it is a small package outsourced from probably a small street side coffee shop , location and rooms are good . Staff is not at all co-operative and do not expect a early check in

cheap and nasty

by Parresh D on 02 Nov 2016 (Couple Traveller)

this is the 2nd time we stayed there.. as we had no choice before we left India and it was close to our house. the check in process was worst.. they did not accecpt local ID cards (adhar card or Pan Card) as we were flying overseas so they insisted on only passports or no entry. We said we would email them, they were very rude and had to open the bags to get our documents out. Bed was bad, no clean sheets. Never again

OYO room no. 502 was pathetic

by Dr_harmeet on 29 Sep 2016 (Business Traveller)

Although, I booked some other hotel through OYO, but on landing in Mumbai airport in the middle of night I got a call from OYO that the hotel which I booked was not available., Strange!! Then OYO arranged Cruz royal where I had to stay. I follwed them blindly. Cruz royal was not only away from my official work but the room they alloted was stinking, Plaster from the one of the wall was in bad condition. They didn't even provide the complimentary water bottle. OYO has promised me better stay in f...
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An OK stay despite a great location.

by Plaban451 on 28 Sep 2016 (Family Traveller)

This hotel is in the perfect place, so on location perspective its great. Markets nearby, snack shops all within close proximity. Rooms are not tidy enough, other basic amenities are poor too. There was also a stinky smell throughout the corridor. for tour they provided a nice well maintained Innova which was cool. max for 1-2 days stay is good. Do avoid this for longer stay.

Dirty place n disgusting staff

by Mukesh S on 03 Jul 2016 (Family Traveller)

We booked online room in hotel Cruz royals . We arrive late night in mumbai . While arrive in hotel we show hotel booking voucher . But staff in hotel having no idea about booking and even they don't have talking manners . Never book this hotel online and do not stay here .

Hotel Cruz Royale Address


Anand Center, Next to Asha Parekh Hospital, S.V. Road, Santa Cruz West

mumbai, maharashtra, india

About Hotel Cruz Royale

At a distance of 11.61 km, the closest railway station is Kandivali Railway Station. There is also a pharmacy, Kohinoor Medical, that is about 7.73 km away. All the shopaholics can shop to their heart's content at Kaveri Shopping Centre, situated 9.48 km away. The hotel has Jammu And Kashmir Bank ATM at about a 7.73 walk. Restaurants in the proximity of 2 km count to about 105. Similarly around 1 nightclubs can be found within 5 km of Hotel Cruz Royale, Mumbai.
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Airport shuttle
Valet parking
Elevator lift
Reception 24 Hrs
Air conditioner
No smoking
News stand