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Hotel National Superior

Matterstrasse 39View Map
4.5/5 - Excellent
(239 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel National Superior

#28 of 109 hotels in Zermatt (239 reviews)

Overall Rating (4.5)

Cleanliness (5)

Sleep Quality (4.5)

Value (4.5)

Service (5)

Location (4.5)

Rooms (4.5)

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Cheerful and Charming

by evamy on 25 Jan 2017 (Couple Traveller)

Everyone you meet in this hotel--from Leonie and Daniela at reception; Bastien and Mehmet at the bar; the servers at breakfast; the omelette maker; the shuttle driver; the ladies who place the chocolates on your pillows--is genuinely friendly, welcoming and accommodating. A sure sign of excellent management and staffing. Our room was spotless; the bed comfortable, and the little balcony a pleasant place for a quiet sunbathe or cigarette. Breakfasts are simply superb -- with an array of glorious ...
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Hotel National Zermat

by Michael A on 20 Jan 2017

I am a world traveler and this may very likely be the best hotel I've ever been too. The staff here is wonderful. Whether the front desk or the restaurant every single staff member is genuine and gracious . Fabio greeted and welcomed us almost as if he was inviting us as a guest in his own house . The restaurant staff likewise treated us well. You are about a 5 minute walked removed from the denser part of town so that offers a quieter stay for sure . The rooms are lovely and the spa was absolu...
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Great location!

by Lily_Susan on 18 Jan 2017 (Family Traveller)

A swiss style hotel in the perfect location for skiing as it is just a short stroll to the ski lifts. The staff were warm, friendly and very helpful. The family room with a loft was spacious and very comfortable, with a wonderful view of the Matterhorn. Tasty breakfast was also included in the price. We will definitely stay here again.

they won't see us here any soon

by stefano_1281 on 10 Jan 2017 (Couple Traveller)

This is not a 4 stars hotel. No way. Spa is average, hotel overpriced and service is mediocre. Buffet dinner for 65chf, I honestly eat better at the work cafeteria. But the worst of all is the service. Let's see, in chronological order: 1) when we booked they said they would call back to confirm by noon. They did not call back and at 13:00 we had to call back. 2) I had a very important letter to send. I asked reception and they told me you can give it to us. I thanked them but I replied I wanted...
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Pricey but perfect...

by Ehcor on 05 Jan 2017 (Couple Traveller)

This hotel is in a great location, especially for skiing and access to the centre of town. The rooms are huge, nicely decorated in the standard Swiss style. Breakfast was included and it was very nice. The staff were great, very polite and helpful. The common area downstairs had a bar, open fire and plenty of comfortable chairs to sit down and play cards or to simply have a nice get together. We spent time there every evening. Recommended!

Hotel Location


Matterstrasse 39

Zermatt, Valais, Switzerland

About Hotel National Superior



Bar and lounge
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Pets allowed