The Countryside Resorts

The hotel room had multiple issues. 1) The ventilator duct in the washroom was not working so was overheating upon usuage. 2) The smart TV in the room was not able to connect to wifi and when asked to the staff I was informed that the MAC address issue. The staff tried to fix the issue upon multiple requests which didn't last long. 3) The hotel room no. 312 was not properly cleaned had a bunch of hair near the sofa area. 4) The fan in the room was making a noise which disturbed my sleep. 5) The fan regulator cover was broken hence in first usage it came out and looked dangerous to me. 6) The bathroom door hinges are so bad that they make a loud noise when tried to close or open. 7) The hotel kitchen didn't had all the food mentioned in th menu list so whatever I asked was not available. 8) In the room there was no clue on the numbers to reach the reception or room service. 9) After I spoke to the hotel manager - didn't see any rectification rather he was thankful that I have found the issues and have talked to him. There was no empathy or compensation he offered. 10) The wash basin in the bathroom has water logging and no proper draining 11) On prior to my checkin date I had tried to reach the hotel reception via whatsapp and did mention to them that my checkin is on my daughter's birthday and would need a small cake to celebrate with my family. But no one heard me or reciprocated rather my stay was disappointing with the level of service and the room offered to me. I would urge for a full refund if there is any humanity left with the hotel senior management team.

Anupam Ambarish •

Family • India • Jun 2026

Good rooms and tasty food. The hotel is located right on the national highway, which makes it easy to reach and also keeps it away from the city rush. The stay was comfortable and peaceful. Special thanks to Inam and Adil for their excellent service and hospitality

We had a wonderful stay at Countryside Resort, Srinagar. The experience was truly excellent, and we were extremely happy with the warm hospitality. A special thanks to Thahira and Mushaid for their outstanding care and attention, which made our stay even more memorable.Recommended !

Had a pleasant and peaceful stay at The Countryside Resort. The property is clean, well maintained, and very calm. Rooms and bathrooms were neat and comfortable. Breakfast was fresh, tasty, and on time.The staff were polite and helpful throughout the stay. Special thanks to Thahira, the receptionist, for her warm welcome and excellent support ’ she truly made the stay smooth and enjoyable.Overall, a great place to relax. Highly recommended for a comfortable getaway

Stayed at Countryside Resort for 5 nights and 6 days and it truly felt like a home away from home. The ambience is cosy, the rooms are warm and comfortable, and the overall vibe of the property is perfect for a peaceful family vacation in the hills.A very special mention to the wonderful staff who made our stay memorable. Tahira was always courteous and helpful, making sure all our requests were taken care of with a smile. Aashiq and Ibrahim were extremely supportive and responsive, whether it was about food, room service, or local guidance, and their hospitality really stood out.A heartfelt appreciation for Arshid, the security guard at the gate, who greeted us with a pure and genuine smile every single time we entered or exited the resort, even in minus’degree temperatures. His dedication and warmth added a very personal touch to our stay and made us feel truly welcome and safe.Overall, Countryside Resort is a great place to stay with excellent hospitality, good food, and a staff that genuinely cares about its guests. Would highly recommend this property and would definitely love to come back again.