Full Refund on All Domestic Flights

What is ixigo Assured?
ixigo is offering free cancellation on all new domestic flight bookings through its 'ixigo Assured' fares. This will benefit travellers who are unsure of their future travel and seek the flexibility of cancelling their domestic travel plans, due to any unforeseen reasons.
Key Benefits
Some key benefits include:
Full Refunds On Cancellation - No Limits
Premium Customer Support
Free Vouchers
Instant Refund within minutes
No Questions Asked
No Documentation Required
How to get a full refund ?
Getting refunds is an automated process. No documents required.
• Opt for the Free Cancellation option while booking.
• Refer to the 'Full refund window' table below for refund and cancellation related timelines.
• Your refund will automatically be initiated.
• The refund will be credited to your account within 7 days.

How can I get a refund for my booking if I have opted for Free Cancellation?

To get your refund, please refer to the 'Full Refund Window' table for detailed information on cancellation and refund related timelines. The amount will be credited to your account along with the airline refund.

Please note: If the booking is cancelled on the airline website or by the airline, you need to place a cancellation request on the ixigo app. However, you don’t need to fill any additional forms.

I have not received any document/certificate to show that my booking is eligible for 'Free Cancellation'. What should I do?

You do not require any certificate or additional documents to avail Free Cancellation benefits. Your Booking ID will be considered as a reference for your refund with Free Cancellation.

How will I receive the refund amount?

After the cancellation has been initiated, the refund will be credited to the original mode of payment.

How much time will it take for the refund to be processed?

Once the cancellation request has been successfully initiated, the refund will be processed instantly.
However, in cases where the flight has been cancelled by the airline, instant refund will not be applicable. We will validate the request with the airline and post that, the refund will be credited to the original mode of payment.

How much time in advance will I have to cancel my booking to get a full refund?

To know about the refund and cancellation related timelines, please refer to the 'Full Refund Window' table above.
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