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JW Marriott San Francisco Union Square

515 Mason StreetView Map
4/5 - Good
(1700 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of JW Marriott San Francisco Union Square

#63 of 230 hotels in San Francisco (1700 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4)

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Top notch business hotel

by anagorski on 26 Jan 2017 (Business Traveller)

Great location for business in town. Great vista from the rooms. Rooms, lobby and restaurant exceptionally well kept. Awesome concierge lounge breakfast. Easy walk to many good restaurants and shops. Very helpful staff.

Relaxation in the city

by YorkshireFrancesca on 24 Jan 2017 (Couple Traveller)

Arrived after a long journey on the Amtrak, coastal Starlight. Charming receptionist. Gave us an upgrade to a fabulous room on high with superb views. Star treatment. Fabulous room, very welcome. Great concierge lounge too with fabulous views. Nothing was too much trouble for the staff. Relaxing place. Outside near to Union Square & all the buzz of activities, cable car trolleys, everything. Made our stay delightful. Thank you.

Great Service in a Very Nice Hotel

by Bill_Hunt_AZ on 19 Jan 2017 (Business Traveller)

Though we are Marriott Platinum Elite, and stay in San Francisco, several times each month, this was our first visit to the JW Marriott, on Mason St., just off of Union Square. We have stayed at a few other Marriott properties in Metro San Francisco, but never at this particular property. I dropped my wife off at her corporate office in the China Basin Area, and went to check into the JW Marriott, in heavy rain. My driver had me at the front door, and there the service started. Since this was a...
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Overnight stay

by daskfkagemma on 18 Jan 2017 (Couple Traveller)

Stayed here over night after a trip in Northern California. Overall hotel was Ok. Rooms were clean and bar area was pretty active. Location was good for shopping and dining. Biggest surprise was being denied a late checkout. Needed access to a shower and there were no showers in the gym/spa. Thankfully a young lady who worked at the desk saw my dismay and was kind enough to lend us a room for 30 min to shower. We thought it was a really nice gesture and she really went above and beyond an...
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Great location

by Brad B on 16 Jan 2017 (Business Traveller)

This one is a bit different than most JW Marriott properties. The building is older, which is expected in SF, so the decor and layout are both a bit dated and in my experience not a typical JW. Rooms are very nice size relative to most rooms in the city. My room included a separate shower and a large bathtub. The bar service was OK and the food was about as expected. Nice appointed large concierge room on top floor. This property will not overwhelm you with service or atmosphere but will n...
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Hotel Location


515 Mason Street

san francisco, california, united states

About JW Marriott San Francisco Union Square



Bar and lounge
Business center
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Currency exchange
Safe deposit box
News stand
Pets allowed