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Novotel Sydney Norwest , sydney

1 Columbia Court, Baulkham HillsView Map
4/5 - Good
(297 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Novotel Sydney Norwest Review and Rating

#2 of 2 hotels in Baulkham Hills (297 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (4)

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Good stay

by littlelilies on 14 Jan 2017 (Business Traveller)

Stayed here for a business trip. Staff are very polite and courteous. The room was adequate with everything I needed. I didn't get a chance to try breakfast or dinner. The facilities were good, it was a little busier than I expected for midweek a couple large groups occupying the pool areas and always seemed to be in the lifts but it cant be helped I guess.

DISSAPOINTED In need of an upgrade

by Philip T on 14 Jan 2017 (Business Traveller)

Booked and stayed for 4 nights recently , the staff overed good service but unfortunately for them the facilities in which the work are in urgent need of an upgrade. After checking in I thought I had a mistake, I did as I should have checked, the owners of this facility need to spend some money and update the place, certainly not 4 Star , maybe a stretch for 2.5 Star , would not stay here again would rather spend time in the traffic and travel back towards the CBD, Spend some money owners.

Great experience

by David C on 14 Jan 2017 (Friends Traveller)

Could not be happier with our stay at Novotel. Staff were absolutely brilliant and the hotel restaurant was amazing and great value. Location was great with so many great spots nearby and room was clean and comfortable

13 Days at Norwest over XMAS

by Mark S on 02 Jan 2017 (Couple Traveller)

Overall the experience was positive. The front desk staff were always courteous and responsive. The bar and dining staff were good and engaging. The one poor aspect was housekeeping. Throughout the stay the only additional toilet paper and tissues supplied were those fetched by me. Similarly the only soap replacement throughout the stay was those collected by me. There were the same plastic scraps in the hallway for 2+ days. The matter was raised during the stay with the front desk who expre...
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They seriously need improvements

by Namkyu L on 01 Jan 2017 (Business Traveller)

I stayed here 6 nights for the business trips on Nov 2016 since there was no choice for me to select other hotels at that moment. They had a number of tourist groups who stayed late night and were very loud. But, this could of course happen on anywhere. The worst thing is they didn't really change linen for the beds and pillows. I've asked to change at the first day I stayed because it smelled so bad, but they said housekeeper was not available at night. So, I just slept on that smelly bed. It w...
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Novotel Sydney Norwest Address


1 Columbia Court, Baulkham Hills

sydney, new south wales, australia

About Novotel Sydney Norwest



Bar and lounge
Tour desk
Elevator lift
Reception 24 Hrs
No smoking
Conference room
Currency exchange
Safe deposit box
Coffee maker
Hair dryer