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Sheraton Qiandao Lake Resort

Xin'an North Road,Chun An Country,Qiandao Lake, Qiandao, Chun AnView Map
4.5/5 - Excellent
(175 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Sheraton Qiandao Lake Resort

#3 of 150 hotels in Chun'an County (175 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4.5)

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by paula r on 17 Jan 2017 (Couple Traveller)

the position of the sheraton is nice...very close to the lake..overlooking the water.great views.the food at the restaurant could use some improvement..and also it would be nice if more people understood english..ok for a quaick visit..but not 5 star..

great location and family friendly with superb lake view!

by Steph L on 04 Jan 2017 (Family Traveller)

check in: stayed here on jan 2 for 1 night with my parents. had a major problem at check in when the front office staff couldn't find my reservation. then she asked her manager to help. the manager Jimmy Xu couldn't find my reservation either n I showed him my confirmation email sent by the hotel. he then made a few calls n was very patient even his duty phone kept ringing at the same time. he wanted to make sure he sorts out my check in first. also his English was very good as I can't really sp...
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Nice hotel

by alexzhang0119 on 26 Oct 2016 (Family Traveller)

I was stay in this hotel with my family, staff was friendly and warmly, hotel upgrade the room to suite with a wonderful lake veiw for SPG member, room is tidy and nice, my son was very like the kids club where is located on lobby.

Half of pool closed, other half openly peed in by kids

by chenshenglun on 17 Aug 2016 (Friends Traveller)

Stayed at the hotel this past weekend. The actual hotel and location are great, but in the end can't justify the cost. The whole weekend we complained about more than half the pool being closed (the part with the pool bar, the best part). Given different answers from maintenance to security issues to lifeguard staffing issues. We were eventually told that the pool is always partially closed. All of which made me feel I was being lied to constantly. On top of that, on our last day one of the awf...
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Great Hotel & Town, marred by poor Service

by PixLim on 31 May 2016 (Friends Traveller)

Came here for a Triathlon race. We always love the natural topography of Qiandao that make this place such a lovely playground for outdoor sport lovers. The hotel is set in a great location & we had a lovely view from our room. We also enjoyed our meals in the Chinese restaurant & Lobby breakfast. We mostly had fairly exemplary service, except for the checking in service. Only a slight hiccup in locating our booking, but very poorly managed by a very unhelpful & unresourceful reception staff wh...
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Hotel Location

Address

Xin'an North Road,Chun An Country,Qiandao Lake, Qiandao, Chun An

Hangzhou, Zhejiang, China

About Sheraton Qiandao Lake Resort

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Cable satellite tv
Coffee maker
Hair dryer
Laundry