Get preferred flights
within your Budget
What is Smart Lock?
Smart Lock is an AI agent that finds and locks the cheapest flight based on your preferences. Tell it your route, budget, and travel preferences once — it scans fares 24x7 and locks the first flight that fits your budget and matches your preferences. If nothing matches by the time scanning ends, you get your full premium back in ixigo money (loyalty points).
How it works
Gathers your Budget & Preferences
Share your route, budget, preferred timings, airlines, and stops upfront. Smart Lock remembers everything so you don't have to keep searching.
Monitors flight prices 24x7 automatically
Fares shift by the hour. Smart Lock watches your route around the clock, so you never miss a drop — even while you sleep.
Locks the cheapest flight within your budget
The moment a flight price drops within your budget and matches your preferences, Smart Lock secures it. No refreshing, no second-guessing.
Get full credit instantly, if no flight is found
If no flight fits your budget and preferences by the time scanning ends, you get your full premium back instantly as ixigo money (loyalty points).
Tired of Tracking Prices Manually?
Set your budget once, Smart Lock takes it from there, tracking prices 24x7 and locking the cheapest fare for you automatically.
Frequently Asked Questions
What is Smart Lock?
Smart Lock is an AI agent that finds and locks the cheapest flight for you automatically based on your preferences. Tell it your route, budget, and travel preferences once — it scans fares 24x7 and locks the first flight that fits your budget and matches your preferences. If nothing matches by the time the scanning ends, you get your full premium back (in ixigo money loyalty points).
How much does a Smart Lock Cost?
Smart Lock premium starts at only ₹99. The pricing depends on your route, scanning window, and how likely your budget is to be hit — it's shown upfront on the budget screen before you pay, so there are no surprises at checkout.
Can I set a flexible travel date instead of a fixed one?
Yes, you can set a flexible travel date of up to 15 days for your departure. Simply turn the 'I'm Flexible' toggle on while opting for Smart Lock and you will get the option of selecting the flexible days around your preferred date. More flexibility increases the chances of finding a flight within your budget.
Can I edit my preferences after paying?
No. Once your Smart Lock is active, your route, dates, budget and filters are locked in for that scan. If your plans change, you can let the current one run its course (or expire) and set up a new one.
How long does a Smart Lock scan flight prices for?
We scan flights prices starting from 1 day before departure up to 14 days, whichever comes first. So, if your flight is in 10 days, we scan the prices of preferred flights until 9 days and if your flight is in 60 days, we will scan for the next 14 days.
Can I have more than one Smart Lock at a time?
Yes, you can set multiple Smart Locks based on your needs.
How would I know if a flight is locked?
You'll get a WhatsApp message and Email the moment your fare is locked, and a call from Tara letting you know your flight is ready to book. You can also check the status any time on the homepage or My Trips.
How long do I have to complete the booking?
Once a flight is locked, you'll have a 4-hour window to complete payment at the locked price. If you don't book within that window, the lock expires. We will also send reminders via WhatsApp, Call and Email so that you don't miss out on your booking. Please note, Smart Lock premium is not refunded in this scenario.
What if the flight sells out before my booking?
If the locked flight becomes unavailable before you complete your booking, your Smart Lock premium is refunded in full once the 4-hour window closes, to your original mode of payment.
What happens if no flight ever matches my budget?
If the scanning window closes without finding a qualifying flight, your Smart Lock premium is credited back in the form of loyalty points in full as ixigo money. You'll get a WhatsApp and email confirming it. ixigo money is 100% redeemable on any future bookings on flights, hotels, bus and up to ₹50 on trains on the ixigo platforms.
Where does my refund go?
Refunds are credited as ixigo money (loyalty points), which is 100% redeemable on any future bookings on flights, hotels, bus and by up to ₹50 on trains on the ixigo platforms. 1 ixigo money = ₹1.
Can I cancel my Smart Lock and get an early refund?
Cancelling or editing an active Smart Lock isn't supported. Your premium will be credited to ixigo money (loyalty points) automatically if the scanning window expires with no match, or if a locked flight becomes unavailable.
How far in advance can I set up my Smart Lock?
Smart Lock covers departures between 3 and 90 days from today. If your travel date falls outside that window, you won't be able to set a Smart Lock.
What happens if the flight price increases after my flight price is locked?
If the flight price increases, you'll only pay the locked price. ixigo will cover the fare difference by up to ₹4000 per traveller for domestic and ₹8000 per traveller for international flights.
Is Smart Lock fee adjustable in the final booking?
No, Smart Lock fee is non adjustable in the final booking amount.
How is Smart Lock different from Price Lock?
Price Lock holds a fare you've already picked, protecting you from price hikes. Smart Lock goes further: it watches every fare on your route and locks one that fits your budget. Price Lock holds the fare you found; Smart Lock finds it for you.
Terms & Conditions
- Smart Lock is an agent-based feature offered by Le Travenues Technology Limited (ixigo) that scans flight fares on a user's behalf and automatically locks a matching fare within the user's specified budget and preferences.
- The user must be logged into the ixigo application or website to activate Smart Lock. The Smart Lock widget may be visible in a logged-out state, but activation requires login.
- The Smart Lock fee is charged upfront, at the time of setup, and is separate from and additional to the eventual flight fare.
- Smart Lock is currently available only for domestic one-way and international one-way bookings.
- Smart Lock currently covers Economy cabins on Saver fares only. Business class and Assured fares are not eligible.
- Smart Lock can only be set up for departures between 3 and 90 days from the date of booking
- Fare scanning runs for a maximum of 14 days from the date of setup, or until the departure date, whichever is earlier.
- Only flights departing at least 12 hours from the current time are eligible to be scanned and locked, to allow the user adequate time to complete their booking.
- Where two or more flights match the user's budget and preferences at the same time, ixigo will select one based on the following order: the user's exact selected route over a nearby airport, the user's preferred departure date, the lowest fare, the shortest flight duration, and the earliest departure time.
- For bookings with more than one traveller, a fare will only be locked if inventory is available for every traveller on the booking.
- Smart Lock preferences — including route, dates, budget, and filters — cannot be edited once payment has been made for that Smart Lock instance.
- Cancelling an active Smart Lock is not supported.
- Users may hold multiple Smart Locks at the same time, including overlapping ones on the same route and dates. ixigo will flag likely duplicates, but the user may proceed regardless.
- If no flight matches the user's preferences before the scanning window closes, the Smart Lock premium will be refunded automatically in the form of loyalty points i.e., ixigo money, with no action required from the user.
- All Smart Lock refunds are credited to the users as ixigo money, and can be used toward any future booking on ixigo. Refunds are not issued to the original payment method.
- The user will have 60 days from the day of refund to make use of the ixigo money on any future bookings on Bus, Flights, Hotels and Trains.
- ixigo reserves the right to modify, restrict, or withdraw the Smart Lock feature, in whole or in part, at any time and without prior notice.
- The moment Smart Lock finds a matching fare, it locks that flight under ixigo's Price Lock. From that point on, the following Price Lock terms apply to your booking.
- Once a fare is locked, the user has a defined holding period to complete the booking — 4 hours, for fares locked via Smart Lock — before the lock expires.
- If the fare rises after being locked, ixigo will absorb the increase up to a maximum of ₹4,000 per traveller for domestic flights and ₹8,000 per traveller for international flights. If the fare drops instead, the user pays the new, lower fare.
- The Price Lock fee (charged as the Smart Lock premium in this case) is non-refundable once a fare has been successfully locked, and cannot be adjusted against the final ticket price — except where the locked flight becomes unavailable, as covered below.
- Price Lock guarantees the fare only, not seat availability. If the locked flight is sold out or otherwise unavailable by the time the user attempts to book, the fee paid will be refunded in full to the original source of payment.
- Traveller names are not required at the time of locking and only need to be provided at the time of final booking.
- Any convenience fee charged by ixigo on the flight ticket applies only at the time of final booking, not at the time the fare is locked.
- If the holding period lapses without the booking being completed, the lock expires and has no further value; a fresh Smart Lock must be set up to try again.
- All bookings completed through a Smart Lock-to-Price Lock conversion remain subject to ixigo's User Agreement https://www.ixigo.com/about/terms-of-use/, in addition to the terms listed here.
- Any disputes arising out of or in connection with Smart Lock, or the Price Lock it converts into, are subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana.