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Somerset Hotel

6 Dorset Square, Gloucester PlaceView Map
2.5/5 - Poor
(191 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Somerset Hotel

#410 of 559 B&Bs / Inns in London (191 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (3)

Service (3)

Location (4)

Rooms (2.5)

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Somerset Hotel - DO NOT RECOMMEND

by Sally D on 16 Jan 2017 (Family Traveller)

No facilities ie no soap to wash hands in bathroom/no hairdryer/phone was not working/no drink facilities. Limescale in toilet. Asked reception for a hot drink and they said their kettle was broken even though they had a bar and restaurant on site. Poor quality furnishings. Christmas decoration taken down but left in box in reception on view in mid January. Paid for WIFI but none available. Noisy neighbours so complained. DO NOT RECOMMEND and would never stay again. Worse hotel I have EV...
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Horrible Hotel with bed bugs!

by Christian_19991234 on 27 Dec 2016 (Family Traveller)

As we wanted to check-in everything seemed to be fine. But as we looked at our room it was just horrible, the radiator wasn't working properly. So we decided to change the room. Luckily they had enough free rooms. So we changed the room, the second room seemed to be fine and it was even a bigger room option. But then during the night we could see bed bugs. They were everywhere. The cleanliness is just horrible and the hotel is very old. So for the last night we changed our room again and then lu...
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Disappointing central London stay

by zoeliana on 12 Nov 2016 (Business Traveller)

I struggled booking one of my usual central London hotels so had a look at the photos and thought I'd give this one a go...disappointed to report that the photos are nothing at all like the room that was allocated to me. I paid £122.50 for a weekday in September and expected a better standard, i won't be staying here again.

Really? How much? For that?

by Anna G on 26 Oct 2016 (Solo Traveller)

I booked this hotel last minute, and it felt like the last room in London on booking.com It cost me 133.00 for one night. The room was dire. Signs of ancient black mould in the bath, damp hardboard bath sides, a door that looked like it was lined up for the axe scene in 'The Shining'. The bed: I could feel every individual spring, and whenever I moved, the bed made a noise. The TV remote had the back off and a single battery in it. I was grateful to be safe and warm and dry on a cold night, and...
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Not as advertised

by Joanne G on 12 Oct 2016 (Friends Traveller)

Careful when booking this one. Free wifi only exists in the lobby. The rooms need some work! Our first room had the window held in place with masking tape. It was on the first floor. Poor mattresses. No soaps shampoo etc. Ceiling peeling, carpet coming up. One towel for the whole room. Not cheap either! Never saw anyone at the desk in the lobby except when we rang the bell to check and check out. No restaurant or bar even though the sign says its downstairs. No safe, no phone in rooms. Other th...
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Hotel Location


6 Dorset Square, Gloucester Place

london, england, united kingdom

About Somerset Hotel



Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Currency exchange
Safe deposit box
News stand
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries