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St. Rich Hotel

No. 215 Zhonghe Zhong RoadView Map
3.5/5 - Average
(90 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of St. Rich Hotel

#1,052 of 2,315 hotels in Hangzhou (90 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (4)

Rooms (3.5)

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Turnaround in west lake city

by Kamal_Narang on 19 Feb 2015 (Business Traveller)

The room is spacious with windows, and all the devices works. The staff were helpful especially the tour desk. It is within 15 mins walk to West Lake either along Pinghai and Jiefang Road. A lot of the old city such as Hefang Road is within walking distance of maybe 20 to 30 mins. There are also quite a few restaurants close by such as Pinghai 53, there is even some back lane eateries selling beancurd and fritters and dumplings and noodles. There is also a lot of buses along the 2 main roads but...
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Staff was irresponsible when the hotel was on fire

by Ivychen_tw on 12 Nov 2014 (Couple Traveller)

[The hotel was on fire, but there was no broadcast, fire alarm or any notice. All the hotel staff left to the lobby but didn't alarm the guests.] Early in the morning we were half awake and heard the constant wailing of fire engine sirens. We opened the window to check the situation outside. The fire trucks were actually right under our building. Looking down from the 15F, we saw the fire fighters pulling the pipes. We opened the door to check, and the hallway was filled with the smoke of a ch...
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Best Location

by Lilita N on 27 Dec 2013 (Business Traveller)

I picked St. Rich Hotel because the location, it's very close to Xihu Lake and city centre. The lake is in 10-minute walking-distance. But the room was just old and so-so, nothing special. If you want to stay for 1 night it's still fine, but it's not comfy for a long period stay.

Average at best.

by KATLTYHZ on 24 Oct 2012 (Family Traveller)

The room was not entirely clean with clothing left from a previous guest. The pictures of the rooms are much different than advertised along with the distance from West Lake. It is maybe a 20 minute-plus walk. Staying in the family room, the showers are glass and are exposed. With the mirror, you can be seen from the inside while another is in bed. If this is a family trip or trip with friends, you may want to consider staying in this type of room. Privacy in the bathroom is a major flaw...
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Beautiful skin, Poor soul!

by Kamal_Narang on 24 Sep 2012 (Business Traveller)

As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English. Location - very nice! About 45 mins from Hangzhou international airport, very close to the West lake and downtown market. Bad smell, old carpets, Small room, bathroom door serves as the privacy door inside also! Poor maintained room. Not recommended. No independent air conditioner control. Bad breakfast. I wouldn't personally bother unless I have run out of all other optio...

Hotel Location


No. 215 Zhonghe Zhong Road

Hangzhou, Zhejiang, China

About St. Rich Hotel



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed