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Sugar Palm Grand, Hill Side , phuket

1 Khoktanod Soi 3, Kata Beach, MuangView Map
4/5 - Good
(935 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Sugar Palm Grand, Hill Side Review and Rating

#12 of 56 hotels in Kata Beach (935 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4.5)

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Nice Hillside Hotel

by HappyHayBale on 25 Jan 2017 (Solo Traveller)

Had a nice stay at the Sugar Palm thou the Hotel is no longer the freshest and is showing some wear and tear. But the location is great, it is very close to the beach, 5 min max, and if you are staying at the higher level rooms you can get a lovely view. Stayed at one of the pool access rooms, and having an infinity pool with a great view of the city and beach at your disposal straight from your balcony was worth the four stars for me. The location means that the access isn't the easiest, steep...
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Good location, poor service.

by Sa R on 20 Jan 2017 (Family Traveller)

The hotel has a good location and provides you with good rooms, especially if you get the ones with the balcony and private jacuzzi. The room we had was clean, nice and spacious. Besides this, we found the place a bit boring and with poor service. No guarantee for English speaking staff at the reception. The breakfast buffet is miserable.

Great stay - highly recommended!

by Inna G on 17 Jan 2017 (Couple Traveller)

We stayed st sugar palm with family and few friends over NYE for over 2 weeks and they didn't dissapoint. Rooms are quite big with nice views, they arranged in such order so you get a little bit of privacy as well. Clean rooms. Breakfast range is good and staff always very helpful and making an effort to go above expectations. The hotel is above 5 minutes walk to the beach and pools are never crowded like in other hotels in the first line, there was not many kids either. With no rooms available...
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False Amenities

by jon n on 16 Jan 2017 (Family Traveller)

Just got back after 1 night stay Jan 2017 Gym/Fitness Centre/Sauna/Steam Room/Pool Bar all stated available when I booked. On arrival all these were under construction in Peak season and not in use. Would not recommend this hotel to anyone! Only thing it had going for it was great location. But many other options available in area. Rooftop bar only open 2 hours (But staff was always late to open)

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by Fred D on 11 Jan 2017 (Family Traveller)

Forget about booking this hotel Some could even say it's impossible Their very own website doesn't even work So you call them only to go through 3 different people to confirm they have a room available and then they direct you to their Web site for bookings that won't work Dont forget the emails that they don't have the courtesy to reply too The reviews seem good but I'm starting to wonder if they write their own I have never had so much trouble trying to book a room in will definitely cr...
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Sugar Palm Grand, Hill Side Address


1 Khoktanod Soi 3, Kata Beach, Muang

phuket, phuket, thailand

About Sugar Palm Grand, Hill Side



Bar and lounge
Business center
Airport shuttle
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
Conference room
Currency exchange
Safe deposit box
News stand
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries