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The Royale Bintang Kuala Lumpur

17-12, Jalan Bukit BintangView Map
3/5 - Average
(1057 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of The Royale Bintang Kuala Lumpur

#227 of 339 hotels in Kuala Lumpur (1057 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3.5)

Value (3.5)

Service (3)

Location (4.5)

Rooms (3)

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Not worth even a 3 star

by Khozaima K on 22 Jan 2017 (Family Traveller)

I had booked 2 rooms one for myself and wife and the other for my 2 young daughters for 3 nights. The reservation was made over a month in advance, yet upon check-in I was offered rooms on different floors stating that the hotel was full and that they we should get in touch with them the next day for a room change. The room allocated to me was Room 627, while they said the other room was still getting ready, (Though it was well past 2 PM, the normal check-in time) We were too tired after a long ...
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Hospitality Services of Ms Noraslinda Need to Be Improved

by Shai S on 20 Jan 2017 (Family Traveller)

I was greeted by the concierge upon my arrival. I thought front office will be more friendly but the service from staff name Ms Noraslinda ( if I'm not mistaken ) was really terrible because no greetings when we approach to the counter. No smile at all. Very arrogant and not friendly. We had requested a queen but unfortunately it was fully booked and we are given twin beds. I'm as a duty manager from a hotel in Penang understand the situation and didn't argue much with her. But what makes me dis...
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great location

by Darawies S on 17 Jan 2017 (Family Traveller)

value for money very central especially enjoyed the buskers in the road jan bukit bintang hotel wifi in rooms excellent brakfast excellent .transport easy accessible can walk to twin towers and menara towers plaza low yat for electronic cellphones and computers 100m away very good prices close to chinatown beautiful view of personas twin towers and kl menara tower

Can not get what i want

by NIZWAR_BTJ on 07 Jan 2017 (Couple Traveller)

Actually this hotel is like others hotel in bukit bintang kuala lumpur. I went with my wife and planning 4 night staying. When I checked in i was given twin bed and the staff hotel promised me tomorrow they will check the single bed, but i have never found what they promised till i checked out. For breakfast everything is standard not so bad but the menu unvarious .

Not apt for 4 star

by chirraa K on 06 Jan 2017 (Family Traveller)

Stayed for 3days here from 30th Dec 2016 to 1st Jan 2017. *Assuring staffs were good. BUT... *We satyed on 15th floor. Our room's bath tub was choked after one person bathing then had to call reception for help. Same thing happened again on the 2nd day. *Quite delayed service upon asking for an additional towel. *The water kettle was dirty as if staff didn't bother to check and wash it. .
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Hotel Location

Address

17-12, Jalan Bukit Bintang

kuala lumpur, kuala lumpur, malaysia

About The Royale Bintang Kuala Lumpur

CHECK IN 3:00 PM
CHECK OUT 12:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Handicapped accessible
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Complimentary toiletries
Laundry