Travelling as          Guests

The Square Boutique Hotel and Spa

250 Umhlanga Rocks Drive, Umhlanga RocksView Map
3.5/5 - Average
(183 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of The Square Boutique Hotel and Spa

#14 of 18 hotels in Umhlanga Rocks (183 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (4)

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Excellent Hotel

by MikeyK on 19 Jan 2017 (Business Traveller)

We stayed overnight in the hotel which is managed by the Three Cities group. The rooms are extremely comfortable and spacious. The property is well sited and well within driving distance to the beaches. We had breakfast there which was good with very little waiting. The service is good but the hotel was not busy so it is difficult to know what it would be like when the hotel is busy.

Awful experience in a four days’ weekend with this hotel.

by caeiroj on 16 Jan 2017 (Couple Traveller)

This 4-star Hotel is awful and should be closed. Unfortunately, it terrible embarrasses all the tourism industry in South Africa. That as nothing to do with this hotel. I made a reservation for four nights in a deluxe room. When arrived, they gave me a normal room…which had a terrible mal-function in the bathroom… swap room in the same night but gave me a deluxe room that wasn’t ready for guests… swap again…at last we could rest… Next morning came a desolation with the breakfast scarcity, and th...
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The boutique hotel Umhanga

by 35jennah on 14 Jan 2017 (Couple Traveller)

Our stay at The boutique hotel Umhlanga at the Square was very pleasant. The staff were accommodating and friendly. The rooms are very comfortable. We were very happy with our stay and would definitely recommend it.

for sure not 4 star

by mosh128 on 14 Jan 2017 (Business Traveller)

too many things went wrong, elevator, fitness room devices were out of order, no towels, no water and glasses, in the room towel was not clean, spa is closed early and working people can not enjoy it. in the web it was mentioned that session could take place in my room however when check in the spa they said not possible. i would expect 4 star hotel to be at this level.

Shockingly, disgusting, filthy and pathetic service

by stevelivingstone on 10 Jan 2017 (Couple Traveller)

Stayed here over New Year 16/17 period and absolutely shocking. Room was ok but air conditioning worked intermittently - heard four other customers complaining of the same thing. Gym equipment non functional with excuses such as customers keep stealing the international adaptor plugs to - sorry the equipment keeps short circuiting and we cant do anything over the holiday period. Dining area air conditioning broken entire period we stayed over of 7 nights - no effort made to hire fans or even thi...
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Hotel Location


250 Umhlanga Rocks Drive, Umhlanga Rocks

Durban, KwaZulu-Natal, South Africa

About The Square Boutique Hotel and Spa



Bar and lounge
Airport shuttle
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
Sauna bath
Security guard
News stand
Coffee maker
Hair dryer