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W New York - Downtown , new york

123 Washington StreetView Map
4/5 - Good
(1081 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

W New York - Downtown Review and Rating

#240 of 464 hotels in New York City (1081 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4)

Rooms (4)

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fab hotel

by david1964186273 on 17 Jan 2017 (Solo Traveller)

i checked into the w and was very pleased with the hotel its very hip ,i have stayed at the hotel many times before with no probs ,apart from one time last year,which the hotel put right by upgrading me to a suite (1409) which was lovly and large,exsept it was a little worn in parts damaged wall papper and table, but nothing to much to complain about. The room service menu was exspensive but i new that but the food was good. i will be returning to the hotel in june 17 and again in dec17 all in a...
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Horrible Customer Service

by JohnA26Omaha on 12 Jan 2017 (Business Traveller)

I had an issue with my reservation - the W Downtown was inflexible, demeaning, uncooperative and lacked professionalism. I would never recommend staying at this hotel because if you have an issue, the current team at the hotel will not assist you in resolving it.

Ultra modern, big rooms, surprisingly quiet

by internetethan on 11 Jan 2017 (Business Traveller)

Starwood/Marriott platinum member so got a nice corner king room on the 15th floor for a two night stay. Hotel is hip, modern, geared towards young professionals. Pros: Very quiet - didn't hear any other guests during our stay. Really nice shower. Really comfortable bed. Ability to control the HVAC to make sure it stays on and doesn't cycle noisily or use a motion sensor. Convenient location right across from the 9/11 memorial and lots of metro lines. Nice check in staff. Cons: The blinds ar...
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My kids' first club experience

by ILikeToBookItBookIt on 11 Jan 2017 (Family Traveller)

This hotel is an experience! I know the W brand is sophisticated and irreverent at the same time, but are all W's like this? The lobby is on the 5th floor and resembles a night club. Check-in was a breeze and was strictly transactional - no emotion from the front desk attendant. "Welcome. You're on the 10th floor. Here are your keys. Your wifi login is your name and room number. Enjoy your stay." Hahaha. Adjacent to the lobby is the bar, where a DJ spins tunes every night. It converts to a self-...
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Miss Julie Dennis

by Marleyjulie on 10 Jan 2017 (Family Traveller)

A beautiful hotel to stay in ...but my wonder room was to small for my 17 year old son and myself ...there Queen sides beds ..r just a standard Double in uk ...The head of housekeeping is an amazing Man....Mr RONNIE EPPS ...my son as ADHD and as AUTISM with out Ron's help his trip would have been boring ...Thank you Ron ...A big thanks to ALBERTO LOZADA whom was really friendly and helped me alot his Security and good at his job ...Brilliant stay apart from small room.....

W New York - Downtown Address


123 Washington Street

new york, new york, united states

About W New York - Downtown



Bar and lounge
Business center
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Banquet facilities
Conference room
Medical assistance
Safe deposit box
Security guard
News stand
Mini bar
Cable satellite tv
Hair dryer
Complimentary toiletries