In a bid to provide better quality food to passengers, Indian Railways has been taking a number of initiatives. From issuing a new catering policy last year to assigning food safety officers for quality check, railways is trying their best to improve the quality of their food.
But it seems like all these efforts made by Indian railways are going for a toss. A shocking video posted by a passenger will shake your belief in consuming food served by railways. In this video, a railway catering staff member can be seen using toilet water to fill a tea kettle. Have a look —
The quality of food and beverages served by Indian Railways has always been questionable, but this video is an eye opener for railways to take strict measures and restore our faith in their food quality.
If you have any catering related complaints, call on the toll-free number1800111321 or can log on to www.customercare.indianrailways.gov.in.