Destination
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Rooms & Guests
Pazhathottam, Koviloor P.O, 685615




Garden view Room
Breakfast
Book with ₹0
+ ₹2,550 taxes and fees, per night, per room
7.4
Very Good
•53 reviews
Rude staff, poor food and slow service
Guest as saying
Around the property
Cochin International Airport
92.76 km
Cochin International Airport (COK)
92.76 km
Coimbatore International Airport
98.19 km
Coimbatore International Airport (CJB)
98.19 km
Madurai Airport
100.08 km
Tiruchirapalli international Airport
173.56 km
Calicut International Airport
177.44 km
Tuticorin Airport
182.35 km
Trivandrum International Airport
190.86 km
Salem Airport
200.56 km
Kannur International Airport
267.84 km
7.4
Very Good
53 Users
Guest Impressions
The uphill approach includes a poorly maintained stretch of roughly seven to eight kilometres.
Staff service ranges from warm and helpful to rude, unresponsive, and poorly organized.
Food quality and value vary, with complaints about expensive, limited, or poorly prepared meals.
Room Comfort
8.5
Rooms were generally spacious, comfortable, clean, and pleasant.
Location
8.0
Scenic, peaceful surroundings contrast with a difficult, poorly maintained uphill approach.
Cleanliness
7.5
Rooms were clean overall but could also feel neglected and unhygienic.
Staff
6.0
Staff service ranged from warm and helpful to rude and unprofessional.
Value for Money
5.0
Rooms and food were overpriced despite some good overall experiences.
Food
4.5
Food quality, variety, and pricing ranged from satisfactory to very disappointing.
Great Experience
10
The experience was really great.
Aleena Dileep •
Solo Traveller • Aug 2026Disappointing Resort Experience
2.0
Our stay at this resort was very disappointing. The buffet cost ₹400 per person, but the amount and variety of food were very limited and did not justify the price. We raised our concerns politely, but a staff member responded rudely and disrespectfully. The way the staff interacted with guests was completely unacceptable. The food, pricing, customer service, and overall hospitality were well below what we expected. A resort should treat guests with respect and professionalism, even during disagreements. Unfortunately, that was not the case here. Service: 0/5 Staff behaviour: -100/5 I hope management takes this feedback seriously and works on improving service quality and staff conduct.
MOHD_ANAS •
Solo Traveller • Aug 2026Disappointing Resort Experience
2.0
I had a very disappointing stay at this resort. The food was low quality, tasteless, and overpriced. Service was slow and chaotic, which made the visit frustrating. The staff acted unprofessionally and were unfriendly, lacking basic courtesy and respect towards guests. Overall, this was among the worst resort experiences I've encountered, and I wouldn't suggest this place unless they significantly improve their food, service, cleanliness, and guest relations.
Hana Aneefa •
Solo Traveller • Aug 2026Terrible Resort Experience
2.0
The worst experience at the resort. If you visit, be sure to arrange your own food as the resort's staff were very rude to us. The staff and manager's behavior was very disappointing. Unless you want to stay at a 2-star place, don't consider this property. We will never return and I plan to share this feedback with all my friends and family.
shaji nalakath •
Solo Traveller • Aug 2026Extremely Disappointing Stay
2.0
Our stay at this resort was very unsatisfactory. The staff were consistently rude and unprofessional during our visit. Despite paying in full, the food and service did not reflect the cost. The hospitality was well under what we expected, and we felt disrespected as guests. This was the worst resort experience we've ever encountered. I would advise against this resort for anyone seeking good service or an enjoyable stay.
hashim hashi •
Solo Traveller • Aug 2026Check-in:
From: 12:00 PM
Check-out:
To: 12:00 PM
12:00 PM
12:00 PM
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